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Susie's Estate Sales & Appraisal Service
Susie's Estate Sales & Appraisal Service Susie's Estate Sales & Appraisal Service
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Reviews
11/29/2018
this company was very friendly and dog friendly which was so nice not to leave my little pumpkin in the car . the staff was helpful and the prices were fair i got some wonderful deals on vintage clothing and books. thank you so much
01/08/2016
If I could give Susie's Estate Sale a zero starts I would. She handled my mothers estate after my father past away. My parents had quality furniture, a car, a beautiful gun safe from 2 households. She marked thing at ridiculously high prices, because any items that do not sell got to "charity" When we said the dinning table chairs and hutch would not go, along with the art work, they refused to pick up the remaining item for "charity" What charity does not want a refrigerator, freezer, loads of clothes, posts and pans, couch tables, etc...As for payment, we are still waiting, the sale completed 12/7/15, she has 14 business days according to HER contract, it is now close to 20 days beyond this. After several phone calls and lies, we finally received a check for $5,700.00 with the combined list of thing sold (not itemized) and the check is NO GOOD. She is nothing but excuses and how bad her luck is, this time it is a stolen computer (from a previous customer it was a stolen purse.) We are sympathetic to people that are down on their luck, but not to people that lie and take advantage of others. We are still waiting for the check and will take actions against her at this point. Not to mention that she undersold everything, example, a $1000.00 gun safe for $200.00. The check should have been a minimum of $7,000.00 after tax and her fees, and it probably was, she certainly had to change the sale numbers. She is fraud and a liar....do not use Susie, she should be in jail for taking advantage of a widow in this way.
12/10/2015
Do NOT use trust or use this company! Susie's Estate Sales & Apprl Serv is a disgrace to a much-needed service industry. As stated in the CBS 5 Advocate article this year (http://www.cbs5az.com/story/28935682/be-thorough-when-hiring-an-estate-sale-company) the company over prices items, which then don’t sell, then a 3rd party company (most likely affiliated) comes in and buys items for pennies on the dollar. Or you’re told that it went to Goodwill who doesn’t provide itemized receipts for donations, plus their receipts are not accepted by the IRS. Be sure to check customer reviews on YELP, YellowBot, and Merchant Circle, as well as the Better Business Bureau where their rating is a "F."
My recently widowed mother who had to move into assisted living is still awaiting payment from a sale conducted 2 months ago. On another note, according to Nexis the Company’s co-owner (who is also the owner’s spouse) is listed as owning Cole’s Antique Show located in Texas.
12/04/2007
We were overcharged on taxes, and her fee. I signed a contract for 25% and she charged us 35%. There was a great deal of labor involved with our sale, packing and moving, etc. I did mention to her to take a few extra percent for all the work, meaning 28%but not 35%. Also there is no customer service after the sale. I wanted to know where my unsold possession were. I was told the Goodwill, then Mexico. I did not sign away my possessions. I did not give them to her. Why did she think she had the right to keep them for another sale elewhere or donate them???? I still don't know where my unsold stuff is. She has an explosive temperment and a vile vocabulary. Do not question her or you too will feel her ire.
Details
Phone: (480) 861-4474
Address: 1413 N Hobson, Mesa, AZ 85203
Website: http://www.susiesestateaz.com
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