Hertz

I reserved a compact car and already paid for it and they gave me an economy class car (Chevy Spark). And they guy was helping me asked me If I wanted to upgrade to the next class (supposed to be my rent-a-car). I said no cause I didn't want to argue. Of course I can't cancel my transaction cause it's non refundable. Car was a little dirty. Will never use this location again in Mesa, AZ. (AAA Mesa HLE). I don't deserve this kind of service.