ANY LAB TEST NOW

If you expect to receive basic levels of customer service or any respect whatsoever, TURN AROUND and go to another lab. I cannot express the level of dissatisfaction I have with this lab... I'm almost speechless. The accusations of not providing a legitimate sample, on top of the disregard for patient privacy and letting everyone in the waiting room know the patient's business, should have been enough for management to care. Not here! Amanda, the supervisor, has the lowest amount of decency I have ever encountered in another human being. She does not appear to have an ability to empathize with others, nor does she seem to have the basic skill set to carry on a conversation without becoming accusatory and defensive. Faith, the owner, doesn't know how to run an ethical business nor does she accept accountability for the mistakes of her careless staff. She "let me be heard". Hear this, Faith: It's obvious why this lab is nothing more than a run down hole in the wall in a strip mall. The way you are running your business is not sustainable, and as I can see from the other reviews here, I am not the only one who has experienced this repulsive behavior. When the customers stop showing, or even worse when businesses stop directing traffic your way, maybe you'll get what I and many others are trying to get across to you. You cannot allow your staff to ruin people's lives because they are miserable doing their job. Find people who want to be there that can provide a level of service that you can be proud of and maybe the negative reviews and angry customer complaints will stop. Fix your location to be conducive to privacy. Fix your perspective on what it means to be responsible for what happens in your lab.