Lenny's Sub Shop #67
Add to FavoritesIN BUSINESS
This Lenny's #67 on E. Shelby Drive could make my experience better by actually making my sandwich order correctly. I have yet to get what I order each time I go in. When I call it in and even when I am standing right there telling them what I want, it's wrong! Even when they re-make the order the second time and sometimes the third time it's never what I originally order. I end up leaving without food or just eat whatever they give me because I am so frustrated. I will never go back to this Lenny's and probably never go to any other Lenny's. There was actually a separate line of people today waiting for Lenny's to re-make their sandwiches. One guy stormed in while I was standing at the counter and said to them, "You got this all wrong."
If I can find the regional manager, or the Lenny's franchiser I am going to ask them to go in and train the employees on how to LISTEN. It is not the cook's fault. The tickets the front counter worker creates are wrong way before the cook ever gets the order. I can't imagine this store making any profits with all the food they must throw away and the business they lose due to this.
Phone: (901) 367-8870
Address: 5643 E Shelby Dr, Memphis, TN 38141
Website: Website
Good For Groups: Yes
Good for Kids: Yes
Attire: Casual
Wheelchair Accessible: No
Take Out: Yes
Cuisines: Caterers, Family Style, Sandwiches
Parking: Lot
Takes Reservations: No
Price Range : Below Average
6090 Winchester Rd, Memphis, TN 38115
4207 Hacks Cross Rd, Memphis, TN 38125
6755 E Shelby Dr, Memphis, TN 38141
8000 Lowrance Rd, Memphis, TN 38125
5376 Knight Arnold Rd, Memphis, TN 38115
7020 E Shelby Dr, Memphis, TN 38125
3121 S Mendenhall Rd, Memphis, TN 38115
6025 Winchester Rd, Memphis, TN 38115
5021 Lamar Ave, Memphis, TN 38118
3810 E Shelby Dr, Memphis, TN 38118