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Fax: (217) 258-0799
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Reviews
03/19/2022
Great caring owners, Beautiful inside, lovely music playing softly in the back ground at all time, you can even request music to be played that your loved one loved.
Beware! I had a horrible experience with Mitchelle-Jerdan funeral home. My father passed away and before I could travel to get to Mattoon from out of state, Mitchelle-Jerdan had met with my 91 year old Grandmother and convinced her to sign a cremation contract. I was shocked at the price when I arrived and reviewed the charges. I contacted the other funeral home in town, Schillings, and received an estimate that was $1,200 less for the same services. When I went to Mitchelle-Jerdan's office to pay the bill I presented them with a copy of the estimate and they seemed embarrassed. They had no reasonable explanation for why their charges were more. We ended up settling on a fair price, but had I not done my homework my Grandmother and I would have been overcharged and in my opinion taken advantage of.
I expect more from professionals in their line of work. I feel they were taking advantage of a 91 year old lady who was disoriented and under pressure. Thank goodness the people of Mattoon have another competitor in town to consider. I advise people to get an itemized written estimate from both funeral homes so that you can be confident that you are paying a fair price for the valuable services offered. I realize every business needs to make a profit, but $1,200 difference in price is unbelievable.
The Jerdan's took a summer vacation to Cabo San Lucas Mexico. How many citizens of Mattoon can afford international trips for their families? I don't begrudge them performing a service and turning a profit, but I sure hope the elderly and disadvantaged citizens who are the most vulnerable to price gouging are not the reason the Jerdan's can afford luxuries!
Details
Phone: (217) 234-8828
Address: 1200 Wabash Ave, Mattoon, IL 61938
Website: https://www.mitchell-jerdan.com