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07/13/2011
This is the only chimney service company I will ever use. A neighbor had a bad experience with a company that does big advertising in the area. Additionally, when I first moved to the area, I had a few different chimney cleaning and repairing companies out & they tried to tell me that I needed big and expensive repairs performed on my chimney flue. John is just not like that. You get honest opinions and advice. For that fact alone, I don't shop around anymore for chimney service.
02/23/2008
WORST SERVICE FOR CHIMNEY CLEANING 02/23/2008 Posted by ducatistar
MARY POPPINS CHIMNEY in Manchester, CT is licensed/insured- BUT NOT CERTIFIED FOR CHIMNEY CLEANINGS; They spend less than 1 hour cleaning and do not use any equipment that the CERTIFIED chimney cleaning companies will use. We then had a chimney fire (4) months after MARY POPPINS CHIMNEY cleaned our fireplace - the fire dept. and poice dept. questioned how well it was cleaned since fire was due to build up in chimney - we told them house is 6 years old and chimney cleaned 4 months prior; the fire dept/police said, WE DON'T THINK THEY CLEANED THE TOP AT ALL - When we called Mary Poppins the next day, we were told to wait (5) days for them to come re-clean- CALL NAYAUG CHIMNEY in Glastonbury - they are great - same prices and CERTIFIED - don't fall for Mary Poppins coupons/low prices.
Pros: PRICE only - what you get is what you pay for-
Cons: not certified, incorrect tools/not enough work done - RUDE female staff
This customer was serviced four months prior to her chimney fire. Who knows what they burned in the fireplace and she was not present at time of our service. This customer uses foul language and threats as communication, yet claims she owns her own business. Find a company to beat our reputation!
Details
Phone: (860) 487-9922
Address: Manchester, CT 06040