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Above and Beyond Expectations

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
* Carpet & Furniture Cleaning * Mold Remediation * Fire Damage Restoration * Water Damage Restoration * Crime & Trauma Scene Cleaning
Payment method
all major credit cards
Amenities
Mold Remediation Services Our Mold Remediation Services go far beyond just cleaning up the visible mold. We evaluate and help determine whether the cause of the mold is an interior plumbing leak, structural defect or excavation issues on the outside of the building. This evaluation is an extremely important part of the remediation process in order to help prevent future mold problems. We also offer Soda Blasting and Dry Ice Blasting to remove mold and mildew from those hard to reach areas, as well as complete mold testing with detailed lab results. Fire Damage Restoration We offer complete fire damage restoration services in Grand Rapids, Kalamazoo, and the surrounding West Michigan communities from board up services to complete rebuild services, so you can't tell there was ever any damage that occurred. - 24 Hour Emergency Service - Board Up Service - Soda Blasting - Dry Ice Blasting - Ozone Generator (Odor Removal) - Smoke & Soot Clean-up - Demolition Services - Complete Construction Services Crime and Trauma Scene Cleaning Hopefully you'll never need our services, but isn't it good to know we're here if you do! We perform a valuable service for the family and friends by eliminating the painstaking burden of cleaning up after a tragedy. We handle crime scene clean up and complete restoration from start to finish. We work directly with your insurance company for you. - Specializing in cleaning and disposal of bloodborne pathogens and bio-hazardous material resulting from: Accidental Injuries, Suicide, Homicide, Unattended Death, Trauma Scenes and Natural Death - 24 Hour Emergency Restoration Services - Medically trained and proficient in infectious waste handling procedures - 24 Hour Emergency board up service - Trauma scene cleaning - Services are covered under most property owner's insurance
AKA

C 3 Crime & Trauma Scene Cleaning

Categories
Crime & Trauma Scene Clean Up, Carpet & Rug Cleaners, Water Damage Restoration, Mold Remediation, Fire & Water Damage Restoration, Cleaning Contractors
Other Information

Services: Fire Damage Restoration, Water Damage Restoration

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Reviews

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Ashley W.

01/12/2015

Overall

I manage a 152 unit apartment community in Grand Rapids. We have used Crystal Carpet for years. The customer service is excellent. Whenever I have emergency they are very quick to respond. Brad and Chad in the office are always very nice and understanding when I need something right away. The guys that actually come out to the property do a great job, always professional.

Todd V.

01/06/2015

Overall

Recently we put a new, specialty carpet in our master bedroom. Unknown to myself, I had some tractor grease in the tread of my shoe and it came off on the plush carpet when I walked through the room. My wife panicked and I phoned Crystal Carpet. They came out and solved the problem quickly and easily. Our fear of having to replace brand new carpet was quickly abated by the excellent work of Crystal Carpet. Thank you for solving a huge problem for us. The service was excellent.

dkauffman

02/10/2012

Overall
Working in a fast pace environ...

Working in a fast pace environment often creates time sensative deadlines that need to be met in order to exceed our resident's expectation. The staff at Crystal Carpet is friendly, professional and most of all bend over backwards to meet the tight deadlines we are often faced with. Chad, Todd and the rest of the crew at Crystal pull together and do what needs to be done tackling the toughest carpets that others may not be able to save. As a business, they are an invaluable part of why we are successful in presenting a fantastic product to our residents.

itkayot

08/16/2011

Overall
If you want your carpets clean...

If you want your carpets clean the Crystal Carpet Care is who you should call!!!!! I can't say enough positive things about this business!!!

kjjones327

11/02/2009

Overall
Great Guys!

Crystal Carpet Care did a great job at our house, I run a daycare and we recently got a puppy, Todd and Kevin were great, they even got out stains that were in the house when we purchased it that Stanley Steemer couldn't get out! They just gave extra effort and were so nice!



K. Jones, Hudsonville

jeepcbr

12/17/2007

Overall
great service

What a great experiance... no high presure, very friendly and a family owned and operated company(and it showed). They took great pride in their work and made my carpets look like new again. And best of all it cost me way less than I was expecting to pay.