Top Limousine Service

We unfortunately used this company for our July 13th wedding. This company had the absolute worst handling of time, management and customer service I have received ever. Our driver put in the wrong address into his GPS, this resulted in the groom, fathers and groomsmen being 45 minutes to the ceremony. Now, to be fair my husband and I both truly do understand human error, it happens we get that. However, the following hours after our ceremony before being dropped off at our reception of how we were treated, our bridal party was treated and even our photographer was nothing sort of awful. We were rushed, informed numerous times that the company had another party after ours that they could not be late for. After our honeymoon we made the call to Emmanuel whom told us he was part owner and the manager. This was the part that was truly the most upsetting to me, the way our complaint was handled was awful. We told Emmanuel our complaint and his response was immediate defense mode. He verbatim told us if we were this upset imagine how upset the party after us was, that we were being selfish in not caring about the parties his company had that day, he told us we went over on our bus time without any additional charge (which was only because of the lateness to the ceremony, because without that we would have been dropped off to the reception right on time) He informed us he was aware that his driver was “rough around the edges” and that he was so flustered because of his lateness that he took it out on us, Emmanuel did admit that and halfheartedly apologized for that component only. Other than that, the sheer lack of empathy or understanding was so disappointing.
So, with that I would strongly advise against using Top Luxury Limo, we felt as if our business was so inferior compared to whatever else they had going on that day. The much unnecessary anger and stress this caused on our wedding day I wouldn’t want another other couple to endure.

I was very satisfied with service and rate. Emanuel responded timely to any of my requests. Rented limo for only daughters wedding and driver was professional and polite. Would recommend highly.

At our wedding, my husband and I booked a limousine . Reviewing a huge number of proposals on site limoscanner we chose « Top Limousine Service» http://limoscanner.com/partner/182-top-limousine-service-inc/ . The car was very comfortable and roomy. When you have a long dress, a car is very convenient, it is not possible to crumple dress, because inside is spacious and you can take as convenient. Our friends were traveling with us and entertained the whole way. It was only one trouble - in a traffic jam we stood for a long time, because we couldn`t overtake cars , it was difficult, so consider this. We were satisfied, because we rode with comfort and the photos in the limousine was great!