I cannot vouch as to how gym stars answers their phone but I can personnaly vouch for the cheer squad and coaches. My granddaughter has been involved with gym stars for over 7 years. The coaches are very good and know what they are doing. My granddaughter is now 12 and on the senior team. The trophies you see are from the years that gym stars has been in business. And many of those trophies were earned my my granddaughter and her team mates. In the 7 years that my granddaughter has been part of the gym stars organization I have NEVER heard a coach scream or use fowl language. As far as inexperienced coaches teaching little ones, that is just not true. My grandaught ear started when she was 5 and has always had experienced instructors. Gym stars IS a good place and I am not afraid to sign my name to this statement -Bayli's grandmother, Peggy Miller, Lima, Ohio. Also, my granddaughter and her teammates have earned numerous National Championships
I would not recommend this gym to anyone. Lets start with not answering the phone. You can call at any time of day and it's almost impossible to get a hold of anyone, and they never callback. The gym owner is never in there, therefore calling is pointless. Next, parties, if you call to set up a party you have 30 minutes to set up beforehand. Too bad they don't show up. This has happened to multiple friends of mine. So, if you still decide to throw a party here make sure you have a backup plan. The owner is too lazy to come unlock the door for you. Gymnastics is mostly dead here. They have some teenage girls who have never done gymnastics, teaching little girls to do it and that's about it. Now the worst part, the cheerleading. Don't let the trophies and banners fool you because that is from the coaches before the ones now. The coaches have no idea what they are doing, letting girls fall to the ground on MULTIPLE occasions. Girls cry every practice and are screamed at using fowl language. This is not the environment any parent should let their child endure. They are 3 very young coaches with talent, but not a talent for coaching young girls. Gymstars is not a good place.