Freddy's Frozen Custard & Steakburgers

While dining here noticed a gentleman there was deaf and more than one employee went out of their way to communicate with him. Watching that level of above and beyond customer service for a customer was fantastic. Will come back to this location just from watching their team treat a guest like family. This level of service is hard to find. Great job!!

First and Last.

Visited Freddy's on 87th St. today and the staff just failed. Simply disappointing! The staff was ridiculously rude. Took my child to taste their ice cream and got out upset with their service. They did not have my order right and the girl had tones of excuses to fix it instead of just fixing it ... then a group talk broke with an upset employee saying: " you can just go ahead and fire me". Seriously? No one needs that.

this freddys does not even deserve one star. the first time i went here the drive thru took almost an hour ! another time when i was eating in the lobby i over heard the manager call one of the poor staff members horrible things that i would never even think of saying. i refuse to eat here knowing this man is in charge of this store. i rather go to mcdonalds with my money.

Amazing!!! I came in day 2 of Freddy's opening on 87th st... So so impressed with the service and the friendly employees! They came up to our table several times to ask how our meal was, to get our trash, and we even got a free sundae!!! Love this place and the harding working people there! I'll be a regular!!