Midwest Medical Aesthetics

What an unprofessional place! I purchased one of their free service certifications from a charity event and tried contacting them to make an appointment which was finally made and by the way , they like to hang up on people while your're still talking! To my surprise the consultation was done in the lobby fron of other people with no consideration to my privacy. I am glad I know based on just couple of interactions with Midwest medical Aesthetics NOT TO EVER let them do any procedures. Throw a way the certificate as well.

I'll make sure to update this when I'm finished with my treatment, but thus far I am IMPRESSED!



So, I purchased a Groupon for MMA for Botox/Dysport (which I haven't used yet), and I decided to check out their website. They were running a special for 6 Alexandrite Laser treatments (for hair removal) on a small area for $200. First off, this is an amazing deal! I have PCOS which effects hormone levels and produces unwanted facial hair around the *goatee* area. I contacted MMA to see if there was any way that they would treat that area as a small area. To my surprise Kathleen Stegman (the owner of MMA) emailed me back almost immediately saying "Yes!". I was thrilled. Laser hair removal is something I'd wanted for a long time, but didn't think that I could afford, so I was extremely pleased. They booked me on the date I wanted to come in, and though there was a tiny snafu regarding my scheduled time, everything worked out.



I want in for my appointment and was greeted by Virginia, who is the aesthetician that does laser treatments. I was SUPER nervous, but Virginia quickly calmed my nerves. She told me exactly what to expect, put glasses over my eyes, and did a fast zap to make sure I wasn't in pain (I wasn't). It was over before I knew it! She gave me an aftercare sheet and told me to call/email if I needed anything.



Well, after doing a bit more research I found out that the settings she had the laser on seemed a little low, so I emailed, and got a response from Kathleen the very same day. She told me that they always start a little lower, just to check and see how well the procedure is tolerated, and that she would be happy to have Virginia crank the laser up a bit the next time I came in.



I mean really, what more can you ask for?!



This place is really the bee's knees.

Dont take the risk! I had Restylane injected in my upper cheeks. I left with two black eyes! Although this is a known potential risk,this was over the top!! I also sustained a pocket of the Restylane under my eye (which looked like i had bags under that eye). This did not go away. About a year later I went somewhere else and they corrected the problem.

When I contacted Kathleen's office and informed them of the problem I was dismissed and no concern was taken to further look into the problem. At that point I refused to ever go back.

After researching extensively online, I thought for sure Kathleen would be the right candidate for my permanent makeup on my brows. I was sadly mistaken. My consultation went well and I was confident she would do a good job. She said that my first appointment would include reshaping my brows with a pencil to ensure we had the right shape. WRONG! Her assistant put the numbing cream on over my own pencil, which in turn smeared the pencil (I didn't realize this). I questioned Kathleen if we would use a pencil to construct them TOGETHER and she said no, they looked great. I couldn't tell, there was too much cream. I took her word for it. I cried after the first treatment! They weren't even close to even; she said it was due to bone structure and that it would look better after it was done. WRONG AGAIN. I am very, very particular about eveness of my brows which is why I wanted to have them done--so that I wouldn't have to worry that I got them uneven in the morning.



Although her treatment reduced my time to get them done, I still use a pencil and had the treatment done in Feb '10. I will NOT return to her for the touchup next year, which I can tell already needs done.



After all said and done, one brow that she did is higher than my hair, so it looks ridiculous and I have to manuever the hair to cover up where she messed up!



UGH! I will go to a DOCTOR next time and not someone that shows no care for their work. She was nonchalant about the entire process and I felt she blew me off.

Pd $1200 for a treatment at Midwest Medical Aesthetics and received no results whatsoever. Kathleen Stegman's response was to tell me I needed to make "lifestyle changes" although before the procedure, my "lifestyle" made me an "ideal candidate". Later discovered from the manufacturer that MMA was not operating the equipment properly! Don't waste your money.