A tow truck was called using this company by my insurance and the guy was lost given some basic instructions to get past a simple exit on the side of the hwy. He finally gets there 30 mins late only to find out the info he was provided had issue so i called to get everything rectified. As I was nearing ending the call and straightening things out. He gets in his truck and DRIVES AWAY!
Alternative Towing helped me big time in a time of emergency! There customer service was great and gave me a life saving option in the time of emergency. Thank you Alternative Towing!
This is an awful company. Do not give then your business. the staff especially the money collectors could not be more rude during a stressful situation. do yourself a favor and call the mom and pop store that's not going to rip you off! and then not even have the text to talk to you as a responsible business should. they totally suck
My car was jam in the curb at 10 pm call Towing Metro Atlanta 2hrs later (12a.m) a gentleman call me he said he was on his. I wait for another 2 hrs(2 a.m) he didn't show up I try to call him back didn't answer leave to voice mail. Went home to sleep until the next morning call them back at 8:30a.m no answer just leave message on voice mail so disappointed. Check online call Lance Wrecker Service at 9 a.m got my call back in 1 hrs GREAT AND FAST SERVICE! Would recommended to all my friends.