Nagoya

My husband and I along with another couple decided to try out Nagoya for the all you can eat sushi special. Let me just say that the four of us are well seasoned sushi consumers and have eaten at many sushi joints around town. This was by far the most horrific restaurant experience any one of us have encountered.

First of all, the rice was under cooked and there was a massive amount under each piece of nigiri. If you want to call a paper thin slice with holes, that when holding it up to the light you can clearly see thru it, nigiri. We told our server about the issues of the rice being undercooked and the sheer mass amount of it, also the fact that the nigiri was so paper thin. She said that the next round of orders would be taken care of, with no apologies said. So, taking her word for it we stayed. Big mistake!

This time the rice was cooked all the way but nothing else had improved. We complained again and told the server to give us the check. Again, no apologies were said from the server. At this point, I was so beside me that I had to talk to a manager and when I asked for one the server told me that there was not one there. I then told her that we did not even finish our meal and how dissatisfied we all were and if there was anything they could do about it. She said no rudely then strangely disappeared into the kitchen.

I continued to demand to speak with a manager or owner and she kept giving me the run around then disappearing back into kitchen area. At this point, I noticed a man in the back corner staring at us, so I walked up to him and asked "are you the owner?" He replied, "yes, you go sit down, I not talking to you, you talk to police!" I was trying to reason with this man and let him know of our experience, but there was no reasoning with him, seeing that he would not even talk to me.

All we wanted was an apology from someone, the next round of sushi to be right, or even a discount. We were not looking to get a free meal, just an enjoyable one. Well, lets just say that none of this happened and we paid the full bill, the cops arrived, and we left still feeling hungry.