"Awarded for best customer service CA #373924"?!?! I'm only giving them one star because I can't give them ZERO stars!!I placed the initial call for roadside assistance to my insurance company at 11:08 this morning. The tow truck didn't arrive until 2:45 this afternoon, and that was after multiple phone calls to my insurance company, the tow truck company, and the tow truck driver, who could barely speak English and couldn't follow simple directions. The female representative who answered the phone at the office was exceedingly rude and LIED to my insurance company and to me multiple times. I will be contacting my insurance company immediately and requesting that they no longer contract with this company, and I advise anyone reading this to stay as far away from them as possible.
9365 Glenoaks BlvdSun Valley, CA 91352
This review is long overdue! I recently bought a pathfinder from California auto wrecking and it was a great deal ,they didn't (and never have since…
These guys are real professionals. I thank God for not going through all of the drama that I have seen and experienced with other tow yards. Their 30 + years of business experience really stands out...clean, courtious and prompt service. There was also an evaluation about the real condition of my vehicle. They even referred me to other prominant shops that could assist if I needed it.Thank you Sierra Towing, keep up the great service!!! A+
Love this company, the best experience I ever had with a towing in Lancaster, the flat bed truck will not harm your car
Horrible company! I broke down on the 14 freeway once the truck showed up he backed up to my car and then called me and said f*** you I'm not taking your car because you're not paying and the funny part is I was using my roadside service through my insurance company he then took off and I had to call to get another tow truck I broke down at 8 o'clock and didn't get picked up until 11
One of the drivers just cut me off from the inside lane on the roundabout, i was on the ouside lane to go right on 50th like your supposed to be and he was on the inside lane and completely cut me off with my kids in the car. I called and all they said was they'll talk to him. All these complaints and i bet nothing has happened to them. Learn how to drive!!
So I give this company a zero I had to give a star not my choice but the service was really really bad I called my roadside service and they provided them to me I called at 9:05am and they were supposed to be there at my car at 9:56am I called 3 times to find out how close they were to getting there they didn't come till 11:35am and they were rude my uncle told them that he was going to complain about the service and they have more attitude to give us the driver didn't even give me a receipt just drove off and didn't say one word to us and after looking at all the reviews the company should stop trying to give service not professional
Incredibly rude and overpriced service, the driver was smelling from alcohol, avoid ... he even suggested we pay more as we had some heavy people in the car ... sucks
Karma is everything, if you treat people right, you will get back good business ... be nice to your customers
Ridiculous. ..I waited 2 hours..made 3 calls to my roadside assistance and each time the tow company said they'll be there in about 10 minutes they never showed up so I cancelled them. My roadside assistance call someone else and they were here in 20 minutes
The driver was texting and driving!! He was very unsafe. We were all over the road. I was scared. :(