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M&O Towing Services

Map & Directions
(25 Reviews)

120 E Avenue L4, Lancaster, CA 93535

(661) 902-8104

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
11
YEARS
IN BUSINESS
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BEST TOWING SERVICES INCLUDING GOOD RATES AND PRICES

General Info
WE ARE A TOWING COMPANY RECENTLY ESTABLISHED WITH OVER 12 YEARS OF EXPERIENCE, HIGHLY IN CUSTOMER SERVICE AND SATISFACTION. SERVICES INCLUDE TOWING, ROAD SIDE ASSISTANCE, TRANPORTATION TO HOME, BODY SHOP, LOCKOUTS, PROVIDING GAS, JUMPSTARTS MOTORCYCLE TOWS AS WELL, TIRE CHANGES, ACCIDENT SERVICES SAFE SERVICES, AND MORE.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

EmergencyPhone: (323) 533-2628

Office: (661) 949-2323

Services/Products
Lockouts, jump starts, tire changes, fuel deliveries
Payment method
debit, carte blanche, insurance
Languages
English, Spanish
Accreditation

CERTIFICATION OF BUSINESS, AWARDED FOR BEST CUSTOMER SERVICE CA#373924.

Categories
Towing, Automobile Transporters, Automotive Roadside Service

Reviews

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Keri P.
Edited: 06/24/2018
Overall

"Awarded for best customer service CA #373924"?!?! I'm only giving them one star because I can't give them ZERO stars!!

I placed the initial call for roadside assistance to my insurance company at 11:08 this morning. The tow truck didn't arrive until 2:45 this afternoon, and that was after multiple phone calls to my insurance company, the tow truck company, and the tow truck driver, who could barely speak English and couldn't follow simple directions. The female representative who answered the phone at the office was exceedingly rude and LIED to my insurance company and to me multiple times. I will be contacting my insurance company immediately and requesting that they no longer contract with this company, and I advise anyone reading this to stay as far away from them as possible.

David B.

08/02/2016

Overall
Expertise
Professionalism
Promptness

Horrible company! I broke down on the 14 freeway once the truck showed up he backed up to my car and then called me and said f*** you I'm not taking your car because you're not paying and the funny part is I was using my roadside service through my insurance company he then took off and I had to call to get another tow truck I broke down at 8 o'clock and didn't get picked up until 11

Cindy D.

06/10/2016

Overall

One of the drivers just cut me off from the inside lane on the roundabout, i was on the ouside lane to go right on 50th like your supposed to be and he was on the inside lane and completely cut me off with my kids in the car. I called and all they said was they'll talk to him. All these complaints and i bet nothing has happened to them. Learn how to drive!!

Jasmine D.

05/12/2016

Overall
Professionalism

So I give this company a zero I had to give a star not my choice but the service was really really bad I called my roadside service and they provided them to me I called at 9:05am and they were supposed to be there at my car at 9:56am I called 3 times to find out how close they were to getting there they didn't come till 11:35am and they were rude my uncle told them that he was going to complain about the service and they have more attitude to give us the driver didn't even give me a receipt just drove off and didn't say one word to us and after looking at all the reviews the company should stop trying to give service not professional

L M.

12/16/2015

Overall

Ridiculous. ..I waited 2 hours..made 3 calls to my roadside assistance and each time the tow company said they'll be there in about 10 minutes they never showed up so I cancelled them. My roadside assistance call someone else and they were here in 20 minutes

Kim M.

09/30/2015

Overall

Horrible. Unprofessional. Rude. He left 2 older ladies in an unsafe area tonight because he didn't bring the proper equipment requested by my roadside company! He wanted to drag my car that was locked in first gear, up the flatbed! When I said no, you will damage it without the requested skates...he got in his truck and drove away....

Viri D.

07/17/2015

Overall

Worst service ever. When he arrived he didn't even say hello just asked for the keys asked him not to turn on the car because I had to take it to the dealer he didn't listen turned on the car came back out gave me this nasty attitude. Didn't ask me if I needed a ride to the site. Drove fast. Dropped my car off didn't even say anything and drove off. Very VERY RUDE.

Karen R.

08/26/2014

Overall

Unsafe driving and unprofessional service. Driver was towing a far distance and drove over 10+mph over the speed limit with my 4 year old in the front cab. When politely asked to slow down, the driver got upset and said if we didn't trust him then we can just get another tow company. He threatened to pull over and drop us off on the 15 South mid mountains. He also texted while driving and kept looking at his phone. We waited over 30 mins longer than was originally quoted. I am giving 1 star because we got home fine and he helped get the car parked fine. When I called the office to file a complaint re the driver's behavior, the woman justified the driver's behavior and hung up on me. Worst service I have ever experienced.

dustin09

01/08/2010

Overall
UNHAPPY CUSTOMER!!

My insurance company sent this towing company out to tow my vehicle to the dealer apon arrival this driver showed up in an old fashion tow truck (very dirty) i told the driver he could not tow my all wheel drive audi on that truck.The driver hardley spoke any english when i called the phone number to the tow company it was worse the girls english was horrible and i could hardley hear her with crying kids in the back ground!!! word of advise dont use this towing company very unprofessional!!!!!