One of the most inconsiderate run business I have ever dealt with. The phone receptionist is very rude asked to speak to owner at parts counter and she put the phone down for 28mins and did not even tell me he was still busy can he call me back. So I hung up and called back and she made a remark that he is attending to cash customers in front of him so I guess I’m chopped liverI had called him 2-hours prior and spoke with him and sent pictures of part INeeded and he never bothered to see if he had it in stock as he said he would call me back. So as a result of having a bad cartridge valve in my tubWater running continuously I shut off main outside. Now we have no water inOur house thanks to 2- inconsiderate individuals who did not care I was driving an hour to get part if they ever let me know it was avail. Buyer bewareAvoid this place there the worst people to deal with.
I have lived in Lakeland for 9 years, and almost every time I have left any business here, I have felt like the staff was super rude.....Until today!!! This business has it all together, the store is clean, organized and beautiful, the employees are knowledgeable, helpful and kind!!!! If I could, I would buy everything from here!!!! I wish the owners would open up a grocery store and clothing store, there would be no need for me to spend money anywhere else!!! Absolutely amazing experience and I will definitely go back as often as possible, if you haven't shopped here, you are missing out on a quality grade A establishment!!!!