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04/06/2015
I recommend to go to Shag Bark Pet Spa.
Last minute party at our home this weekend – The dog smelled awful and I didn’t want to put her in the crate all day. So on google I found Paws for applause. I called the number.
I asked if there was availability & how much would it cost. I asked “Could you help me?”
The response was as follows: “This is Easter. You know. …EEEEaster?. It’s been celebrated for 2000 (that’s 2 thousand) years.”
I sat in confused-silence for probably 2 to 3 seconds and then replied “Okay so does that mean you are not available today?”
The response was “THIS IS OUR BUSIEST TIME OF THE YEAR”
I re-iterated my question because I didn’t understand why she was angry, she re-iterated her frustration that I asked and didn’t know Easter was a busy weekend.
I told her that her response was “out there” and she said to be sure to put my review on Yelp.
I don’t know who answered the phone. Worker? Owner? Manager? Patron? I hope dogs weren’t treated badly that day. I hope no animal was hurt because the frustration and anger and volume that came from the woman who answered was out of this world.
In any case, I recommend Shag Bark Pet Spa! ( Their number is (847) 395-8476) They were extremely pleasant, patient, friendly and inexpensive.
01/28/2012
Paws For Applause is the best! Kathy is very accommodating, knowledgeable and goes the extra mile for your pet. Her prices are outstanding too. If you need a groom or a nail trim she is definitely the one to call.
Thanks Kathy!
Details
Phone: (847) 265-7387
Address: 300 N Milwaukee Ave Ste H, Lake Villa, IL 60046
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