Quite possibly the best message I've ever had! I got in a wreck a few years ago and a message a week helps a lot with my pain ! The staff is very accommodating and the owners Monica and Kaye are more than helpful! This place is so relaxing I feel asleep a couple of times
I have been here a few times and every visit has been exceptional!! I love Thai Herbal Spa! They do excellent work at a reasonable price.
Not impressed! I arrived about 15 minutes early because I was told if late they had the right to cancel my apt. and still charge me for the services. Well guess what happened, they made me wait and my 10:30 apt. turned into 10:45am. There was another lady in the waiting area that they were 30 mins late for!! Massage went great and really no complaints there! Do Not Do Mani or Pedi!! I think my 5 year nephew would of painted my names better! We went eat dinner for a bday party and showed my friend my nails, she laughed out loud and said, wow did a 2 year old paint your nails!? Mani and Pedi NOT worth the money!! Last but not least, checking out was horrible. Lady at register did not know any of her prices and obviously couldn't read a computer screen! She said the wrong total and charges at least 3 times to the point I kept correcting her and she proceeded to argue with me. Went in Spa Mizan to get relaxed left upset and will NEVER go back!!
Horrible customer service. The owner was very rude to a PAYING CUSTOMER. Never coming back. The wait time upfront is beyond too long when your the only customer there. Also very outdated
BOTCHED BOTOX - Kay at Lux spa did my Botox and for the first time in over 3 years of getting Botox every 4 months, my eyebrows are crooked! I understand mistakes can be made. I called and I asked if she could look at it and fix it. When I got there she rudely said she would not fix it because I asked if it could make it worse (a reasonable concern). It is one thing to make a mistake. Though it had never happened to me before, I was open to just asking if she could fix it. But the rudeness and unprofessional attitude displayed and refusal to fix the problem is why I'm writing this review. Don't go to Lux Spa for Botox.
Awesome customer service! I had a hectic work schedule and they opened the salon on a Sunday just for me to get a haircut. Royal treatment just does not get better than that. If you are looking for friendly faces, professional staff, and impeccable service Thai Herbal Spa is definitely the place to find it!
Wonderful nail shop. The owner and her workers are very kind and competant. They do quality work and do it quickly. I highly recommend them!