As a full-service provider, PDSA Consulting offers a comprehensive range of support activities for organizations. Our focus is on improving the quality of your products and services while improving customer satisfaction, productivity, employee morale and reducing costs.On-site customized training provides a common language and methodology, based on process improvement principles, resulting in a practical means for participating at all levels of the organization.We also believe in transferring critical knowledge to clients to allow them to continue with initiatives beyond the term of the consulting engagement.