Shilo Inns Killeen

I have never been so well taken care of (family and friends included) as I was by BRIAN! This sweet man put up with all of my most obnoxious requests to the point that I genuinely wanted to know what I could do for him. I have never experienced service ANY WHERE like the service, kindness, and hospitality he extended to me. I hated to leave because I couldn't take him with me!

The hotel is new and has fine furnishings in the rooms, very clean and inviting. An upscale hotel.. A great place to pamper yourself. The place is beautiful and the staff is more than friendly. You will be spending your money wisely by staying at the Shilo. Will stay there over and over again. Shilo has a piano bar and restaurant so you never have to leave the hotel. A great getaway!

Most of those familiar with Killeen know it lacks nice hotels and even moreso, lacks decent dining. When people consider the "Lobster" a "fancy" restaurant, you know a town is hurting. Stayed at the Shilo for Valentines day with my wife and had a wonderful time. The entire hotel is great. Thick carpets that soak up noise, the doors to the ro oms are VERY heavy and also blocks out noise in the hallways, pets of any size are welcome, the beds are comfortable and the linens are quality, the granite countertops speak luxury, the two TVs and the office area show the versatility of the suites.



The cigar bar/pub is small but quality. The half-priced appetizers at happy hour are great, especially the fried asparagus. At Valentines day they had a limited menu, but my prime rib was cooked perfectly to order, and my wife's stuffed salmon was very tasty. Room service was prompt and very helpful. All in all, it was a great experience at a moderate price. Anyone looking for a little getaway in town should really consider the Shilo. Nicest place in town, IMO.

For a new hotel in the area with a so called upper-end restaurant, it was the worst service we have encountered yet. We had dinner with two other couples, so there were six of us and only two other tables with customers. The two other couples we were there with received their water promptly, and my husband and I had to ask AGAIN for water about five minutes later the waitress presented our water. By that time the other two couples had their drinks from the bar and we got our 30 minutes later. Our meals were all ordered at the same time, however it took an addition 10 minutes for my husband and I to get our meals. We all ordered the same item. The meals should be brought to the table at the same time. Horrible service!!! When I hear other say their going there I shake my head and warm them against it. Two thumbs down!!!