Rented a car on Saturday for 3 days got picked up at the candlewood suites by a young guy In a small Fiat who was pretty rude. I said to him boy this car is small is this my car he said yes. I said ok let me get my husband when he saw my husband(who is black) he said he has to stay here. I said why he said "the car is too small" I told him my husband has to come he can not stay here by himself he is blind the guy was not happy about it. I guess because he had to get out of the car to help lift the back seat up. When we were in the car the guy start asking 20 questions. ie why we need the car where we are going in it and so on and so on. I told him that our cars are getting transported to Arizona because we are moving and he said "what do you think your driving this to Arizona" I said no I need it while we are here the next couple of days to get my husband to / from dialysis. Long story shot service sucks and I will make sure I do not send anyone there again. I'v used them many times.
I've rented from Mayfair twice this past summer and I will definitely be doing it again! The branch manager, Loni, is great, and is always very accommodating! Lowest prices around too!
I would never rent a car from here ever after speaking with the woman working there when I was there. Supposedly there is a 2 hour hold on a car if you make a reservation and after getting stuck in traffic for too long we finally made it in. The woman was completely rude about what time we finally made it which is our fault to a point but she shouldn't have acted the way she did. Then she proceeds to tell us there are no vehicles, even the one we reserved, and said only a mini van and truck. After talking to this rude lady after awhile she randomly said she wouldn't rent the truck out for no apparent reason and said she could refuse rental of any vehicle. Another completely rude comment she kept repeating was, "I don't care if you just walk." How rude! I will never be back.
Mayfair is my rental vendor of choice, the manager is one of the nicest and professionalist person there is, she takes pride in her work. Good rates and clean vehicles. Recommend highly
They had the cheapest price on Priceline/Hotwire/CarRentals.com, and it was a good deal. However, I was very disappointed by some of their policies. I have used rentals 6 times in the past year due to traveling for work and this is the first time I went with Mayfair. I don't have a credit card, only debit cards and they have a policy of a $250.00 hold ABOVE the total price of your rental and deposit. Plus they needed a copy of my current auto insurance, even though I purchased coverage through their company. And they needed a copy of my utility bill, which was okay by me. As well as a copy of my most recent paycheck stub. I feel that is pretty intrusive and seems a tad outrageous! Plus, because I don't have a credit card, they can't rent a SUV to me, but I was able to get a minivan. Which was fine, however that again makes no sense considering the total price of a minivan rental was higher than the SUV rental. I did insist that they give me the minivan for the SUV price, which they agreed upon, however this all seems a little overboard. The 5 previous times I've had a rental it was through Enterprise (one being out of state which had a hold policy for out of state drivers of $200 which INCLUDED your total price) and never have they asked for an utility bill, check stub, proof of insurance (as long as I purchased their coverage). This is nothing against the saleswoman, as she was very nice and helpful. Or against them giving me a Minivan instead of a SUV (even though that didn't make a whole lot of sense being they had 2 SUVs available, so it was purely because of the lack of credit card) However, maybe these policies should be looked at again as they seem a little overboard. I won't be renting from them again, even if they are the cheapest... Just because I choose not to own credit cards by my own preference, should mean I'm asked for everything but my first born child.
I would tell my best friend that Enterprise Rent-A-Car in Kenosha, WI is the best car rental company in the world. Why? Every time i have needed them they were there for me, if i had an emergency, needed a car, and one was available, they were there for me. I would give them a A+ customer service rating, and would only rent a car from Enterprise Kenosha, WI. Thanks Enterprise.Demi, Kenosha, WI
Mayfair Rent A Car is a great place to rent a car. Better than the other guys hands down. You never have to wait to get a car and if you reserve a car, you are guaranteed a car unlike other companies.
Hi,within the past 5 months, I drove rental cars from Enterprise in Kenosha, WI for 3 months total (3 or 4 different periods of time). Every time I went there, I had no problem at all. They are quick, nice and friendly, try to find the right vehicle for you or have alternative options to please every customer. I am happy to go rent a car form them because I know that it won't be a hassle. Matt the previous branch manager was really good, and Scott his substitute seems to be the same.One more thing, the price are really competitive, that's one more reason why I ONLY go to Enterprise at 7600 75th St in Kenosha.Thank you guys it's a pleasure to do business with you.MAT