One of the people who works at this store lied to me and sold me a phone that he claimed to be unlocked. i find out a few months later he claims it may be unlocked but its not. i am furious that he lied and now my phone is a brick because i cant use it at any other company.
Best Verizon I have ever been to. Extremely friendly, they don't b.s like other wireless stores.
Best Verizon I've been to. They're smart, helpful, and quick. Everything I want in my phone store. I think that because it's family owned by the McTernan's they are more personable and helpful to the little things. I won't visit any other Verizon.
I believe this is the best Verizon store in the area, the phone salesman are nothing like salesman at all. They are not pushy or overbearing, instead they were very informational and helped to find the phone that best fit my needs...turns out to be a Samsung Galaxy S IV! Have no complaints about the store at all. They helped me set up all four of my emails, transferred all my contacts, showed me how to transfer my 1000+ photos to my new phone, and even recommended some applications that could benefit me. WOULDN'T RECOMMEND ANY OTHER VERIZON STORE EVER! PS. if you have other services besides Verizon, I came from Sprint and that store is also owned by the same person, they were super helpful for my transfer. Great staff at the Sprint store as well.
This store has the best customer service. The other local verizon stores couldnt even compare to McTernan Wireless. They helped me save money on my monthly bill, and made buying a new phone easy (for once). I would recommend this place to anyone that has Verizon, Sprint, or US Cellular.
The custumer service provided at Mcternan Wireless is unparalleled. They took the time to listen to my needs and really helped me understand how to work my phone. The staff is friendly and helpful. Best custumer service in the city! I look forward to buying all of my phones through them from now on.
This place has the best customer service in town, I go out of my way everytime to buy phones from these guys becasue I know they arent ripping me off becasue they show me every available option, even if the best option doesnt bring them a sale. Will always go back.
Had alot of problems with the corporate-run verizon store, went to MW, they took care of me, fixed everything on my account, made my bill cheaper, and walked me through cool tricks on the phone. These guys bent over backwards to help me when they werent required to at all. with this excellent service I will never go to any other verizon store.
#1 in customer service!!!! They gave me a loaner phone while I was waiting for my insurance replacement! Thank you Brian
This store really values you as a customer. Dan McTernan and his staff really listened to my needs before recommending the phone I should get. The phone was setup with all my emails and they even transferred all my contacts / pictures. Then to top it all off they went out to my car and setup my bluetooth. BEST CUSTOMER SERVICE IN TOWN!!!!