Rob Sight Ford
13901 Washington St, Kansas City, MO 64145
|Mon - Tue:|
|Fri - Sat:|
Service: (816) 941-1201
Collission Center: (816) 941-1203
I picked a car out online and expressed interest. Tim Smith contacted me and we set up a time for a test drive. He had the car up front and ready to go when I arrived, and showed me a few features I should be aware of while driving it for the first time. No pressure from Tim whatsoever! After making the decision to purchase the car, Tim guided me through the paper work in record time, and Scott handled the financing. Literally an hour later, I walked out with the keys to my car!I am very pleased with my car and the professional way they treated me. THIS is the place to buy a car!
From the moment I drove into the Service area, I was greeted with a smile and my total experience was informative, professional and genuine. I write this comment to share what I believe is the way Customer Service in a vehicle dealership should be. Also, it must be noted the overall Concierge Services were superb and timely. Thanks again to Erik and the entire Rob Sight Service Team for their very high standards in Customer Care.