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06/04/2018
I would give them zero stars if I could. All roof crews are sub contractors. They finished the work and we called them out 12 times because of leaks. The leaks ruined our garage sheetrock, repaired it and it looked like crap. Had to hire a "good" company to make proper repairs.
We have hired legitimate roofing companies to come out and do repairs entailing reinstalling numerous roof deck areas and tiles.
However, we had some hail and filed a claim with our insurance company. They denied the claim because they had had experience with Di Benedetto and hired an engineering firm to look at the tiles. They determined that the manufacturing process was faulty and denied the claim, stating that these tiles do not hold up to weather.
We found that to be true. Di Benedetto is now bankrupt, so their 50 year warranty is garbage and you can't even get replacement tiles, so we have to purchase a new roof.
We made a huge mistake and recommended this company to others who are facing the same situations.
This review won't matter as they are out of business, but feels good to get this in writing!!
01/27/2016
Do not use this company. We had a 30 year roof put on our house in 2007, have had repeated problems and no response from this company. Once they have your money, they will not answer their phone, return calls or even attempt to fix their shoddy work. We have had (and are in the process of paying repairs out of our own pocket). We hired them in good faith and were proven wrong. Do not make the same mistake we did. I am seriously thinking of contacting the Attorney General and would like to know about other customers who may want to pursue a class action lawsuit.
Details
Phone: (816) 221-1935
Address: 410 Park Ave, Kansas City, MO 64124
Website: http://elagantekc.com
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