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(816) 452-2119Add WebsiteMap & Directions4700 NE Vivion RdKansas City, MO 64119Write a Review

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xdustinx

02/16/2013

Overall

First off, the food wasn't very good at all, and definitely wasn't fast, but that really wasn't the worst of it, or enough that I would submit a review.



Tonight I went through the drive thru, ordered food, and realized as I drove off that my wife wanted her burger a certain way. Pull up to the window, a couple minutes later the cashier opens the door, hands me a soda, tells me it's the Pepsi, and then as I try to quickly ask her while handing her my card if it "would be too late to add [such and such toppings] to the burger", but by the time I got to, "I was just wondering if it would be too late to..." she cuts me off mid-sentence, almost tosses the other soda at me and says, "hold on for just a moment" and walks away to take another order. 45 seconds later I see another employee wrapping up and bagging what ended up being our order. This other employee then comes up about a minute later, and hands me the bag, and eventually a receipt for me to sign and quickly walks off. The entire time, might I add, there was only one car behind us, no line, and as we drove off, we saw zero customers inside. So it wasn't like they were brutally busy or anything. The first girl we dealt with then hands me the cyclone we ordered, quickly says, "have a nice night" and shuts the window before I could say anything. So, this employee clearly couldn't care less what I had to say to begin with, and wasn't thoughtful enough when she came back to let me complete my thought. No apology at any sort. The people who work here are bad, and they should feel bad. Will never eat here again.

Details

Phone: (816) 452-2119

Address: 4700 NE Vivion Rd, Kansas City, MO 64119

More Info

Extra Phones

Phone: (816) 413-8629

Payment method
all major credit cards
Price Range
$
Neighborhoods
Northland, Foxwoods-carriage Hills
AKA

Big Burger Inc.

Categories
Other Information

Parking: Lot, Private

Wi-Fi: No

Attire: Casual

Drive Through: Yes

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Burgers, American, Take Out, Hot Dogs, Fast Food

Alcohol: No

Bike Parking: Yes

Takes Reservations: No

Outdoor Seating: No

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