I Had Ryan out this weekend for a clogged sewer line. I've had to have it roto- rooted before. thought it would be the same. It wasn't! He showed up on time, and before doing anything talked to me about how often I have the same problem, Then he put a drain camera down the sewer to actually see what the problem was. it was roots from the neighbors tree . No one has ever asked me to do that before! and there was no charge for it. he then told me what he could do either Roto- rooter it, or a process called hydroscour. I chose to have it hydroscoured. as we have had it roto rooted 2x a year for the past 5 years. they put a 1 year warranty on the drain. the hydroscour did a great job, there was nothing left of the roots when he was done. He kept the camera in the sewer so we could see as he cleaned the roots, and everything else out of the line. I could see the pipe was clean. I highly recommend Ryan and the hyroscour process. he was very honest and upfront and gave me some tips to help keep my drain flowing.
Central has been great to work with! I've used them for all of their offered services (heating, cooling, plumbing and electrical). The technicians are very friendly, they wear shoe covers so they don't get my house dirty (I have white rugs in the bathrooms and have had plumbers literally ruin my rugs with the dirt on their shoes), and they always do their very best to be sure that they have done everything they can to provide the best service they can. They always comment on how nice my animals are, which I appreciate because I know they are paying attention to details. I am very particular about things and I expect the very best but I understand that noone is perfect. I appreciate when people are genuinely nice and try their best, which is what I have experienced with Central!
Wow. This is a great company. I wanted to get a sump pump system that would operate automatically that would drain to the outside without me running in and out pulling hoses from other the house and turning on the electricity. Critical for peace of mind at any time especially when I'm away. They came out within 24 hours, looked at my current system and came up with a plan and estimate that worked for me. They were in the next day and had the entire system up and running, including the electricity (it's part of what they do), answered all my questions, explained exactly what they were going to be doing, cleaned up, and were very pleasant. Highly recommended
I have had Central do two pieces of work for me: install a mini split heating system and do a drain cleaning. Both were done professionally and in a timely manner. All technicians were courteous and knowledgeable. Pricing was clearly presented up front and adhered to. For the mini split, Shawn did a great job of explaining how it worked and all the settings. he also laid down mats inside to prevent tracking anything in and cleaned up thoroughly once completed.
Thank God , I finally found a company that believes in service!! We lost our water heaters to a flood, all the snow melted, we called Central and Jon came out this afternoon, he talked to us about the amount of hot water we need (theres 8 of us in the home.) He recommended a Rinnai Tankless, He the Called Josh S. and they are installing it now. I can't believe it.