Aloha Kona Kids

The worst customer service on the entire Big Island. My husband & I set up a baby registry for our son's furniture. We thought it would be easier due to our family living on the mainland. Also to save money on shipping. They NEVER returned phone calls or emails, so family & friends would call me instead. We went over to the store to speak to Lorie (the owner's mother) of course she was not there. She FINALLY called back. She told me that it's a pet peeve of hers to pick up the phone while there are customers in the store. GREAT BUSINESS PRACTICE! During our conversation, she brought to my attention that the stroller on my registry was not available for sale, that it was simply a show piece. Funny because she helped us put the registry together. Then the bassinet was just a floor sample. (Wish we were informed when we put the registry together.) In the end my husband & I decided to have the registry removed from their site, but three days later it was still up. Maybe they'll get it right soon. I WILL NEVER RECOMMEND THEM TO ANYONE, EVER!!!!! « Hide

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