More Info
- Email Business
- Extra Phones
Phone: (561) 575-3359
- Payment method
- all major credit cards
- Location
- Center Park Plz
- AKA
J Town Inc
J-Town Bike-Jupiter FL
- Other Link
- Categories
Reviews
The right hand doesn't support what the left hand is doing, or the sales team doesn't honor prices promised for orders. After being given a price on an adult trike, I arranged for the family to pitch in to meet that proce. I placed the order and a day later received a mesage saying the store would need to charge $25 more for the order, since the gear kit needed to be imported from another state. I believe, since they install the same gear kit often, they were aware upon offering the initial low price of what was entailed in procuring it. I've called 3 times requesting a return call front the owner who, while in the shop, won't return my calls.Do I feel jerked around? You betcha'! And my 83yo father who believes the bike is forthcoming does not know, so far, it is not. This is NOT an honorable company.
09/03/2015
Just bought a Haro bike for my grandson. We went in a couple of days ago, they only had a 16" for him to try. They were willing to assemble 2 more, an 18" and a 20" for him to try and check the one that was best for him. He tried them all, decided the 16" was the best one for him. He never rode without training wheels before. They help him, gave him tips and this 5 year old left the store very happy riding his new bike without training wheels. Thanks for your advice and help.
09/15/2009
After spending 2k on a bike and accessories, i was promised a fitting on my new bike, i'm still waiting for them to fit me, its been 2 months now, they were nice and servicefull until i paid for the bike, but since they did not do what they promised, even though I've called multiple times about my fitting, i will never return to this shop for service
Obviously a misunderstanding has taken place,and for that we are deeply sorry.We would love the chance to make it right.We welcome another chance to fit this person.Any person whom we have sold a bike to, and promised a fit to,to my knowledge,has been fit. We have done over 360 professional road and tri bike fits in the last 12 months and we pride ourselves mostly on the bike fitting all of our customers perffectly.Following up is our specialty. We sell 1.4 million dollars of bikes a year. And if one fitting has slipped through the cracks somehow, I am deeply sorry.Although we cannot control peoples Scheduling conflicts,we do try our best.And our best is by far the best service as well as the best merchandise available in this market or any market anywhere in the world. Please visit our competion and then Visit us and you can be the Judge using your own experience. Thank you, The owner and professional bike fitter.Jeff, My cell is 5613738813, Call any time!
Details
Phone: (561) 575-2453
Address: 126 Center St, Jupiter, FL 33458
Website: http://jtownbike.com
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