I have been taking my pets all seven for the last 26 yrs to Cornerstone Animal Hospital. The doctors have been wonderful not only to my pets but to our family when ever we faced difficult health situations. I have referred friends and family as well & they have enjoyed the same treatment we did.
Cornerstone Animal Hospital is great! Staff there are nice, the hospital is clean smells fresh, the plants make it seem so relaxing, I have never seen that in an animal hospital before. Dr. Loden is a good doctor, easy to talk to. Max walks in like he owns the place too !
Thank you for cleaning Betsy's teeth, they were really bad, I know, but I was so worried about putting her under anesthesia that I could not bring my self to do it, thank you for reassuring me that everything would go well and going over the treatment plan as well as how the procedure goes it really helped and for calling me when she was in recovery
Awesome Service, my cat who has a history of urinary problems needed to be seen asap he was in so much pain in his belly. I just moved here and had not got a new vet yet. when I called, to see if I could get an appt, the person on the phone, said it sounded like Tom had a real emergency, and needed to be seen right away, even though the hospital was busy they got Tom in. I brought Tom in, a nurse came and got him said, we will take Tom to treatment to get his vitals and check his stability. Then Dr Loden talked with me, Tom was indeed blocked, being that he has had urinary problems like this in the past I figured that is what was wrong this time. Dr Loden and his staff was amazing. Thank you so much for getting Tom in right away, I have found a new vet ! Thank you for calling with an update, and taking care of Tom
The Drs and staff are amazing caring and compassionate, so grateful I found such a wonderful Vet, their services they offer are awesome do not have to travel here or there, for the in depth care my dog has needed thank you !!!
I am not surprised with these bad reviews I live down the street from this place and never see cars in front of the building at all. I did call them a year ago when I first moved here and the same as one review they were so rude on the phone I did not go in. A year later I decided to go ahead and give them a chance since I have not yet found a new vet in this area and it would be great to have a vet just down the road. ..My dog hurt her leg on Sunday we took her to a trusted emergency vet and they said her fibula bone had a slight fracture that it would not need a splint on it if she stays off of it but if she is really active take her to your vet and have one put on. The next day I decided to try cornerstone vet out. we brought in our x-rays and Dr.Donald Loden said he could not read them they were over exposed he needed to give her a sedative and take new ones and she was in pain so needed Morphine and to stay the night at cornerstone and probably needs surgery and kept for a week. My mouth dropped because I looked at the x-ray cd and I saw the crack as clear as day. I did not trust Dr.Donald Loden from this moment on and did not want to leave my dog with him for unnecessary treatment. Long story a little shorter I have had 4 vets look at this ex-ray 3 here in Joplin and 1 from my long time and well trusted vet 150 miles out, they all say the same thing it is clear and it is a fracture and no splint is needed!!!It is sad that they would play on a pet owners heart strings and would put a innocent animal through unnecessary treatment just for a extra buck! Shame on them! Final note : Dr.Donald Loden is either a very bad vet and could not read on the x-rays that 4 other vets could clearly read - or he is a scam artist either way I give him a F-
Took my Dog in for an examination, the hospital was clean, and receptionist was kind and informative, did not have much of a wait before going to the exam room. Everyone was so nice the staff very professional caring and my dog Sammy who usually freaks out about everything seem to be happy wagging his tail. the nurse was gentle and patient with him. When the Dr came in he was kind gentle durning the exam, checked his ears and everything with out Sammy putting up a fight the Dr talked about Sammy's teeth and that they needed to be cleaned but I was like he is only 3 years old, the Dr showed me the tarter, I was worried that I could not afford the dental because I am on a fixed income, but the hospital staff worked with me, the offered care credit, and did a treatment plan that was affordable. I highly recommend this hospital the care and patience alone is top notch. Sammy got his teeth cleaned. When I went to pick him up he came trotting out like he was just part of the crew. the staff went over home care they really care, like they say pets are family too, they mean it! very pleased wont go any where else Thank you Dr Loden and Staff !
Called the er hotline. And the guy that answered the phone was rude and talked to me like I was stupid. I have never had a sick animal . I would never take one of my animals there.!