My over all rating stems from situations over a period of time and being naive enough to give too many "second" chances: By all outward appearances, this appears to be a nice, homey salon, with genuine owner and workers. I, however have often left there with the stylist following her own preferences rather than the clients requests. I am always embarrassed to drive home because she styles it the way SHE likes it. It hasn't been a big deal before, I just restyle it when i get home. Recently I requested for my hair to be cut a "little bit" shorter. I had been growing out my hair and my bangs for a while and this was a tedious process. I showed her a picture of myself and the length I wanted. She waved it away and said "I know what you want". My hair is naturally curly...the average person, let alone a professional hairdresser, knows that curly hair SHRINKS up. She cut off at least 3 inches more than I wanted. I didn't realize how short it was until I got home. I couldn't leave the house for 3 days and am still embarrassed to go out in public. I let her know how unhappy I was...she continued to take my full payment and $20 tip I leave for all hairdressers, with no apology. I am heartbroken. My hair is my one decent feature and now it is ruined...until about several months from now until it grows out to the length I actually asked for. What a nightmare. Be VERY specific and persistent about what YOU want !!!
Sadly even when you make an appointment well in advance, you still have to wait 30-45 minutes before they even start on you. Very disappointing.
Absolutely the worst visit ever my first time going and got a pedicure all the guy did was say rude comments about my feet and toes... never go there horrible service rude and charge you $5 more just for using a card😡🤬
This place is awful. It has gone to the dogs over the years (was a previous loyal customer)! Went in for a fill paid $34 after tip and my nails looked like a 3 year old did them! Matter-of-fact they would have done a better job. I had acrylic caked under my nails and goopy looking polish. It was a gel polish and had two coats of wet polish under a hardened too coat! Had to go elsewhere and pay $20to have them redone correctly. The woman was very rude and hurried me out so she could get to one of her "regulars."
They are very unprofessional ���� no courtisy level
Hello jsteinmllr, I am sorry to hear that you were not satisfied with your nails. If Marie's Nail Studio is given another chance, we'll try our best to make it up to you. Our business will continue to try to improve customers satisfaction but only with your help and understanding. Please come in and talk to us we'd love to make it better for you. Thank you! ~Marie
You won't be sorry! I've had Anna do my nails for years and I wouldn't go anywhere else. (Except to her sister, Marie) Salon is lovely, easy to access. She's the best!
They do a decent job, prices are reasonable, staff is friendly.My problem is the product is NOT good, my nails lifted and chipped in no time at all.
While the people are friendly enough, so in that way the service was fine. The way they do things is just odd, more then one person works on your nails. The work is inconsistant also, my nails are different lengths & thicknesses. This is not after just a single visit, I try to give a place a chance, 3 strikes you're out.