We got there at 9 PM on a Friday night. Freeman got into his electric wheelchair and went and unlocked the pool for the boys so that they could swim to get a little energy out before they had to sleep. The room and everything was very clean. We were there for a memorial and one of the boys shirts had not been taken out of its package yet. So it had wrinkles. My partner went off in search of an iron, and was cheerfully given a place to iron. About two minutes after this Freeman's wife comes bustling along and takes over the ironing. Other than the heated indoor pool, everything was like I remember it being. And the service is not to be outdone.