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Email
Neighborhood
Irvine Research Center
Category

Reviews

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KJ
Kelly J.

04/20/2016

Overall
Expertise

Thank you for all your help. You guys have always helped us in a timely matter with very kind service.

RC
Ronny C.

04/18/2016

Overall
Expertise

I had wonderful help from Courtney - she was professional and handled my situation very quickly with no problems.

DB
Denise B.

04/12/2016

Overall
Expertise

I was treated very courteously. My questions were answered well. Thank you for a pleasant experience.

SM
Sharon M.

04/07/2016

Overall
Expertise

Javier was very kind, knowledgeable, and calming. I was concerned about some deposits and Javier was able to help and reassure me in a short period of time.

VS
Vanesa S.

04/06/2016

Overall
Expertise

Kat was very helpful. I had her as a representative twice today and she was very courteous and understanding of my needs.

MC
Mary C.

04/05/2016

Overall
Expertise

Courtney was very helpful and professional...I appreciate that. . .

FA
Furqan A.

04/04/2016

Overall
Expertise

HE WAS VERY HELPFUIL, SOLVED MY PROBLEM EFFICIENTLY AND QUICKLY. .

DC
Diane C.

04/01/2016

Overall
Expertise

Great Customer Service. Kat was very helpful in assisting me in answering my questions. . .

AP
Audra P.

03/31/2016

Overall
Expertise

So far so good--they've gone above and beyond to help fix and then educate on day one of the usage of the machine. It is only day one though. :)

CB
Cindy B.

03/30/2016

Overall
Expertise

Very user friendly portal. Staff has always been helpful and easy to contact. I would recommend Merchant Services to anyone needing credit card processing.

JW
Jane W.

03/29/2016

Overall

All staff was very knowledgeable and courteous and a pleasure to work with. Thank you for hiring them.

KL
Karen L.

03/25/2016

Overall

Javiar was the gentleman that help me. He was very clear and concise on what I needed to know. He didn't hesitate to confer with his supervisor when needed. I received a call back in a timely manner with all the information that I needed. I appreciate doing business with someone who is friendly, and thorough in their job.

AA
Ana A.

03/23/2016

Overall

I found it very easy to get to speak with a customer service representative. He was able to resolve my problem quickly and efficicently.

KS
Katelynn S.

03/22/2016

Overall

Very helpful and kind, werent pushy to keep me on the phone or rush me through what I was asking for. Was on hold for a very short time. Thank you!

RS
Rowena S.

03/21/2016

Overall

The services that your customer service specialist, Michael N., afforded was excellent. He answered all my questions. He is very knowledgeable. A 10+ indeed. Thank you Michael.

DP
Dorothy P.

03/18/2016

Overall

I have been very satisfied with your service. I am switching to a different processor for financial reasons.

BB
Beth B.

03/16/2016

Overall

We are new to Merchant Services, although I have worked with them at other clinics. Their customer service has improved over the years, and I am happy with them so far here.

Details

Phone: (800) 528-8109

Address: 9012 Research Dr Ste 200, Irvine, CA 92618

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