8220 Us 31 S, Indianapolis, IN 46227
Phone: (317) 215-7214
No coupons available
This place is a mess, no salers integrity, no parking for coustomers and the service is poor. Arrived at the dealer to review a buick that was posted online. The manager said the car was at another dealership (lie). He showed us the overpriced older model. After we insisted that we wanted the one listed, the sales man said he would call us back the next day when it arrives. Never called. We called back monday 3 times to look at the car and scheduled an appointment. Arrived at our meeting time and the sales person said he was with another client. We waited for 40 minutes before he came back explaining to us that someone else is test driving the car instead of getting someone to take us out at our scheduled time. He wanted us to wait 15 minutes but I wasn't lieing when i said we would leave I have never been to a dealership that would make you wait 3days to view a car and when you arrive tell you someone else is driving it. They are a joke. Do not buy from this place! It will end badly.
03/20/2012Provided by Citysearch -
I was buying a used car. They wrote up the contract, my husband and I signed it and left happy with our new car. We sold our old car the next day. Two weeks later the dealership called to say they didn't get final finance approval and that my husband can't be on the loan. Also, that we needed to bring in more documents because they ""lost"" them. I never knew that a dealership would write up a contract, then not stand behind it, especially a big name lot like Hubler.
Long story short: got jerked around, lied to, and hung out to dry. Now we have no car. Now Hubler has a lawsuit for breach of contract.
I AM SO SORRY FOR 2008'S EXPERIENCE. WE PURCHASED A CAR JUST LAST NIGHT AND THE SALESMAN WAS WONDERFUL AS WELL AS ALL THE OTHER STAFF. VERY HONEST, OPEN AND GAVE US ROOM TO BREATHE. MY HUSBAND AND I HAVE PURCHASED MANY CARS OVER THE YEARS, THIS SALESMAN ACTUALLY KNEW EVERYTHING ABOUT THE CARS WE TEST DROVE. HARD TO FIND THESE DAYS. AGAIN, I WOULD HIGHLY RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
08/09/2011Provided by Citysearch -
Had a good experience with the repair staff, but when I went in the lobby waiting area they had FOX news on. I asked if I could changed the channel and no one knew where the remote was. Fine. I turned it off because I do not like FOX news. A salesman came by and turned it back on explaining the TV was for customers. Well, I was the only person there, so I said I'd rather have it off. He got huffy and said the manager wants it on. I said fine, I'll speak to the manager. I did, and he wanted to keep it on, saying the majority of customers want FOX news, I said I didn't like the noise and would rather have it off, and he was finally OK with it being turned off while I was there. The salepeople kept watching for me to leave and when I did leave I'm sure they turned it back on. Buying a car (or having one repaired) shouldn't involve being forced to watch a news channel that you don't agree with! With other choices in the metro area, you can be sure I won't come back to Hubler (the one on south US 31).
08/26/2010Provided by Citysearch -
The dealers outword appearance & and initial meeting were great !! ""BUT"" They hold some of the highest pricing in the state, be prepared with all your numbers prior to arrival !! Watch the #s & pricing games, Take your deal home & check it out very carefully & compare it on line. I thought I finagled a ok deal but the signed paperwork didn't match exactly what was proposed! this I realized later at home when it's to late. Their service department is not careful with the new cars. I was delivered a new car with exterior & interior damage that was a very stressful & timely ordeal !! I have had an issue on every service visit. they have damaged or scratched something on 3 visits. I have had to ""return"" my car 5 times work not done correct or still not fixed! Sorry so ""non specific"" I don't want to be Identified by Hubler, they would recognize my situation & I'm sure things would get worse ! I have to use them for my service, there in my area. They have proven over & over to be very careless when handling my car. I call them out on the 3rd return / same problem, my car goes to the end of the list & is not touched for a week ! ""we have other cars to work on & we are backed up"". ""sorry""
They have also lied and not met VERBAL comtmitments
...................""get it on paper"" - word for word. they are the pro's, you are not !! they do this every day, all day.
Good luck !!!!!!!
12/10/2009Provided by Citysearch -
We told them what we wanted. They provided. I told them i wanted certain features and was assured that they were on there. Pushed the buttons and was prompted somewhere else. Didnt find out the model we bought didnt have that particular feature until I researched it on the internet!!!!! Staff needs to be more edjucated in the products they sell. Now we have broken parts on the car that need to get fixed, cant seem to get a call back from the man who ownes the businesses and it is just bad business. Dont go to Bradley Chevrolet!!! They will tell you they are not owned by hubler but they are. Brad Hubler???!!! Get the picture!!
04/22/2008Provided by Citysearch -
got new cobalt in 07 great car. very happy. we service it reg and a guy named rob takes care of me. he takes very good care of people and friendly. makes a person want to go back and buy a new one. I highly recommend this store. sometimes the people behind the scenes don't get credit when they deserve it.
Hubler Chevrolet has some salemen and saleswomen that are not on the up and up. Taking advantage, lying, saying one thing verbally and seeing another on the final paperwork is not ethical. Stay away!
Will not deal with any of the Hublers again. This type of information travels fast and General Motors is not doing as well as it use to. To Hubler sales staff....Do your customers right and they will return, but do them wrong and it comes back
as a bad reflection on you.
09/03/2007Provided by Citysearch -
I was buying a used car and got the deal I wanted. It was a
Saturday before closing and I was trading in my car and didn't have the title with me so they said I could take the car and complete the paperwork on Monday and they would also fill my tank up when I came back. I came back Monday and was told they couldn't finance that car with the terms because it had too many miles. Needless to say my son & I went around and around with some very rude and unprofessional individuals. They said the only car they could put me in was a two door stick which did not fit my needs at all. For one this was quite embarassing after the car was shown to family and friends. I left the delaership with my old car and VERY dissatisfied! I would NOT reccomend this dealership to anyone!!! Needless to say the next day I went to another dealership and had great cutomer service and got me a car!
06/28/2007Provided by Citysearch -
Hubler Chevrolet hired Hix Wrecker Service, Inc. to tow our car to their service center to have the ignition lock replaced. Somtime between the car leaving our driveway and my picking it up that evening the driver's side mirror disappeared. Hubler says the mirror was not there when it reached their lot and will not assume liability for the lost mirror. The tow truck driver first said he could not recall whether the mirror was there or not, then said there never was a mirror on the car (untrue), then said the mirror was on the car when he dropped it off. Hix Wrecker will not assume liability either. I feel Hubler should take care of the problem or see that Hix does, as they are the party that hired the towing company. I will not deal with this company again .