Expert nail is now remodeling everything .... brand new pedicure chairs,tables, and a lot more colors .... very friendly staffs highly recommend to everyone
306 N Barnard StHowell, MI 48843
From Business: * Hair Cuts * Hi-lites & Low-lites * Formal Styling * Up-do's * Perms & Straightening * Razor Cuts * Colors & Color Correction * Hair Extensions * Manicures & Ped…
9912 E Grand River Ave Ste 1200Brighton, MI 48116
I absolutely LOVE this salon!! Donna does the best job on my cut and color; I often get compliments on both. I go every 5 weeks faithfully and it'…
I’ve been going to this salon for five years and the service has been declining. One of the tech messed up my nails filing crooked and when asked to correct she threw her buffing file at me as the owner Tracy sat and allowed all of this to take place. Rude and terrible customer service. Would never recommend or go to this salon again.
Horrible job! I couldn’t get into my girl and I seriously couldn’t believe how bad they were! 15 minute job. Horrible, please don’t go!!
This salon does not even deserve one star. I was there on 7/5/2017 . They hurried me through a mani, pedi, and waxing. It was not relaxing in the least. I saw no sanitizing of instruments or materials they used before or after my procedures. The man who did my pedicure, used a nubby sponge to remove dead skin from my feet. He rinsed it in the water in which my feet were soaking, and then he threw it back on the small table beside me. I'm assuming the next person in that chair, would have the same sponge used on his/her feet without being properly sanitized. I have had many other pedicures and manicures at other places. For my pedicure, the tech did not use a cotton ball on my nails with alcohol to make sure the polish would adhere after the soaking. The soaking water smelled as if it had bleach in it with some sort of blue bubbly coloring. I hope my feet were not soaking in bleach as their way of sanitizing the foot soaking sink. The pedi tech did not put a coat of clear adhering polish on my toe nails so the polish would adhere. He put on one coat of my chosen color polish and then a clear top coat instead of two coats of polish before the top coat. He wrapped my legs in one warm towel for 20 seconds, tops. As for my manicure, it was done in about 5 minutes. I did not have any polish put on. My hand soaked in warm water. There was not a soaking agent in the bowl to help soften the cuticles. I also had waxing on areas of my face. The woman who did the waxing told me to be quiet. She knew what to do. She did want not my input on how I wanted my eyebrows to be shaped. I kept insisting on what I wanted. She was very rude. I have contacted the BBB. This salon cut a lot of corners with time, proper sanitizing, and "product." Shame on them. The place looks nice and is well kept. When I walked in the door, I could feel the tension though. But they are hiding a very shaming, dirty secret at the expense of their customers.
Normally I love it here and they do a wonderful job but today I went in for a fill and the nail technician, when I tried to tell him how I wanted them, asked me if I thought he was stupid. He was very rude the remainder of the time and gave me dirty looks. Others noticed his dirty looks to me as well. I understand this is his job and he know what he is doing, but as someone who works in the service industry as well I have no idea how he thought it was okay to treat a customer like that. Let alone one that have been going for quite some time now and referred and brought in many friends of mine because I was so happy to find such lovely people. I will be happy to return here, but not to that nail technician. Not to someone who asked me if I thought they were stupid when I tried to say what I wanted, or even told me I had no say in how I got my nails done. I'm very disappointed, I understand everyone has bad days but that just made me feel terrible and not want to come back.
I took my daughters ages 9 and 15 for pedicures. We walked in to find a movie playing on the tv that was extremely violent with pervasive profanity. I asked the woman working if she would please change the channel. She ignored my request and went into the back of the salon. After a few minutes, I asked a gentleman who was standing right in front of the television if he would please change the channel. He too ignored my request. The woman came back into the salon area and told my daughters and I to sit down and give her our colors. After I sat down, I asked her again if she would please change the channel. She was very rude and hostile and, in a loud tone of voice, said "do you want your nails done, or you want me to spend my time changing the channel" Needless to say, we left without getting our nails done. We then found a great salon on old US 23 in Brighton called M Nails. M Nails has a beautiful facility that was very professionally run with a courteous staff.
I am very picky about my nails. I have been going to the same salon for over 8 years. I could not get into my regular salon last week and some ladies I know recommended Lovely Nails.I decided to "risk it" and go in. BOY AM I GLAD! They are wonderful - like really wonderful! I was in and out in less than 45 minutes. They were efficient and quick. I have sensitive cuticles and they were just wonderful. My nails looked better than they have in years! Very kind and talented people! I will be returning! Great value and wonderful outcome! I HIGHLY recommend!!
been going there for years, was happy until a couple of months ago when they did a sloppy job, the techs are too busy on their phones and chatting with each other to pay attention to what they are doing. Then they decided to ask for cash only no credit cards. Sorry, I'm not carrying that much cash with me to make it convenient for them - looking for a new nail salon
Do not go here!! The old owners where fabulous. Under new ownership now and they are terrible. Prices listed are not accurate! They greedily over charge and their work is terrible. Got a gel manicure and it's been one week and I already have to g I get them fixed. Just an awful experience over all!
I got acrylics and they were phenomenal. I was blown away, the service was amazing and everyone was super friendly, they were the best nails I have ever had done. Super impressed. Can't wait until next time!