EXPRO AUTO COLLISION & REPAIR CENTER
940 Highway 6 S, Houston, TX 77079
: (281) 598-9776
940 HWY 6 SOUTH, BETWEEN MEMORIAL DRIVE & BRIAR HILLS
CUSTOMER LOUNGE, ASSORTED HOT BEVERAGES, VENDING SODA & SNACK MACHINES, KIDS PLAY ROOM, GUEST COMPUTER, RENTAL VEHICLES UPON REQUEST
Great experience! I had an accident with my Mercedes on the day of departure for vacation. Expro guys arranged everything in a timely manner, my car was repaired fast, it was pleasant to work with them and I found this body shop very professional, doing a great job. Would definitely come back.
They are very very crooked there. Extorting money from insurance companies to fill their pockets.. they tore my car apart to make it look like they needed more money to fix it. This is what's wrong with America. People that you can't trust in any situation. I would never come here or recommend anyone here again.
Great experience with this body shop. I had a front damage on my mercedes. Expro had to tow the car and they were very careful while towing. The car was repaired very quick and they did a great job - everything looks like new, all the parts were new from Mercedes Benz. The interaction was very professional and painless. They've also provided a rental so I did not have to deal with other rental placed.
Would def recommend this body shop!
Very Horrible Service! They promise you 5 star service and then they take your car hostage! All of their employees that i was unfortunate to talk to were deceiving!!! Tow guy James, service manager Geovanny Rubio, and Mo... First after my wife had a car wreck they towed my car to their location saying that this is just a storage place before I decide where to repair the car, once I've told them that my insurance assigned Nissan Mossy for repairs and not them they avoided me and lied to me so my car stays at their place over weekend so EXPRO can charge me sky-high storage fees! Liars and deceivers! Please please please avoid them! A lots of people filed a complain on them. All of the positive reviews are either fake or from relatives of their Jordanian boss and his Russian wife!
Expro did an excellent job on my Mercedes Benz. Amir was my service guy who was very helpful not forgetting Mike and Terry too who played a great role in making sure work on my Benz was done good. The place is clean especially the bathroom/beautiful!. Not forgetting my ladies at the reception, professional and patient. I will recommend everyone to go there for their car repairs. Keep up with the good Job Expro!!!
They were all nice and said all the right things. Now after about 2 months in the shop everyday a call and ask about my car, it will be done the next day. That was a week ago and it will be done tomorrow. it was to be completed today.They have lied to me for 5 days now. I would never tell a friend to go there.
About three weeks ago I was involved in a collision that left my car unable to be driven. I was in Houston for the weekend, but I live in Austin. Luckily my car was covered under the manufacturer's warranty which included free towing. Upon arrival the tow truck driver recommended Expro Auto Collision and stated that I would be able to get a rental immediately. Since I had other business in Houston that required a vehicle, I decided to go with the recommendation.
Upon arrival I was introduced to Sal, one of the managers, who assured me that I could in fact drive off in a rental later that day. Sal was very helpful and understanding of the situation as I was a bit panicked and scatterbrained at the moment. My last car accident was over 6 years ago and it was a horrifying accident that resulted in three cars being totaled out. Consequently I was definitely shell-shocked. Sal was extremely helpful in walking me through the claim process with my insurance company and I did in fact drive off in a rental.
I had to return t Austin because I am a graduate student there, and throughout the entire process, Sal kept me updated on the status of my car. I was able to pick it up yesterday and it looks brand new. I drive a manual Mustang that has unique over the top stripes that are a dealer exclusive. My car had been previously dinged in a hit and run incident in a parking lot so there was surface damage on my rear bumper. They were able to fix this as well as an extremely reasonable cost compared to the estimates I had received from other shops. The also maintained the integrity of my stripes which extend to the lower rear bumper. In addition Mustangs have custom cores for their tires and my car had distinctive rims as well. Everything was replaced to look completely new and my car is as gorgeous as it was when I bought it.
Overall I couldn't be happier with the service I received. I appreciated how the shop handled everything with the insurance company. I was even picked up from the bus stop by someone from the shop which is definitely above and beyond regular service. Throughout the entire process Sal kept me updated and even dealt with spam calling from my mom. I would definitely recommend this shop to anyone. My car was freshly washed when I picked it up which is something NONE of the Ford Dealerships in the Houston area have done for me regardless of how long they've kept my car. Definitely the best experience I could have hoped for given the circumstances!
Took my car in for repairs. Insurance company did their part by authorizing repairs, but still Expro took over three months to fix my car. Expro was eager for me to authorize repairs, but after I did they took no interest in taking care of my situation promptly.
The paint job is now peeling and the mechanical work had to be redone. I would call your insurance company and see who they recommend.
I have brought several cars to Expro Auto Collision and the staff and service is a force to be reckoned with. From the start to the finish I have had nothing but GREAT service from Mike and Geovanny Rubio. They are always there to accomidate my every needs and are on top of calling me to make sure Im aware at all times about the progress of my vehicle. Expro is very professional, clean place and great mechanics. I just recently picked up my new 2013 Chrystler 300s and was so surprised in the outcome I honestly did not believe it was my car. Wonderful work guys! Look forward to doing more business with you in the future.