Demo's Automotive CenterAdd to Favorites
2438 Tangley St, Houston, TX 77005
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
|Sat - Sun||Closed|
I had a classic Chevrolet Nova that was not running well, so I took it to Demo's. They quickly diagnosed the problem, communicated clearly with me and allowed me to make informed decisions about what work I did or did not want done. Their workmanship was excellent and I'm very happy with their service.
I used Demo's body shop for the first time this year, after having used Demo's repair and service center for the past ten years. Demo's body shop is just as honest, straight forward and decent as the repair shop. Demo Jr. connected directly with the insurance adjuster and did the work for the exact amount estimated by the appraiser. When Demo Jr. found addition work that needed to be done, he called the appraiser directly, coordinated with the appraiser, and then gave me notice that he had found more work that needed to be done, had the work approved by the appraiser, and was going to proceed to do the work on my okay. The entire experience was hassle and surprise free.
It's very rare that I trust a care repair shop, but this one I absolutely do trust. I've been going here for years and they always do a stellar job on body work and on mechanical repairs. The guys who work here are very personable, down-to-earth and are solid, straight shooters. They even have a transportation service that takes me home when I have to leave my car.
I was in town visiting my sister who just had a baby. while going to meet a friend for lunch in the Village my low coolant light came on. I looked for the nearest BMW shop and wasn't certain it was ok to drive that far. My friend mentioned there was a shop around the corner. I stopped by and was greeted by Jerry. He quickly fixed me up and would not take any money for topping off my coolant. It really turned my day around knowing I was ok to drive back and was quickly taken care of by a gentleman.....that doesnt exist much these days. Thanks again Jerry !
I initially took my classic muscle car to Demo's on a referral from a friend, as well as my insurance company. Although I was nervous to have substantial work to my car given it's age, I could not be happier with the result. The work is beyond spectacular and is better than I ever expected. Julio, Costa, and Demo Jr. could not have been friendlier or more helpful and every step of the process and work was explained and understood beforehand. I'm simply thrilled with the end result and my car hasn't looked or functioned this well in the 50 years since it rolled off the assembly line. Thank you, you've made yet another repeat customer out of me!
Beyond satisfied. When I first got my car back I noticed there was still a scratch on it (not the fault of demos, I think the scratch was just deep enough that it needed more than a fresh coat of paint), and asked to speak to someone about it. They were extremely understanding and rushed to fix my problem, my car was out of the shop the next day, good as new. I was really impressed with how quickly they addressed the problem. I also really appreciated that they did not appear to be annoyed when I asked if more could be done, but they appeared to genuinely want me to be a happy customer. I know where I am going if I ever have car issues!
Start to finish you guys made the process easy , fast and clear. Your email notifications helped keep me informed, you helped me get my rental car, you were professional in everything and you did a great job on repairing my car- thank you! You are way above others in customer service!
Everyone is incredibly friendly! Getting the initial estimate was easy and honest. I love that once my insurance claim was approved, YOU contacted ME to schedule a time for dropping off my car. I also love that I was kept up to date on the status while it was there. As a pleasant bonus, my car was washed and vacuumed! I will always come to y'all first and recommend you to others! Thank you!