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General Info
Archer Volkswagen is your premier low price new 2012 & 2013 and used Volkswagen dealer. Located in southwest Houston, we are in the ideal spot for those looking for a new or used VW car in Houston Texas. Archer Volkswagen is a full service VW dealership offering many auto services. To set up your appointment, call us or schedule your Auto Service appointment online. We take pride in our excellent customer service.
Brands
Volkswagen
Payment method
mastercard, discover, visa, amex
Neighborhoods
Centre Business Park, Westside, Westwood
Categories

Reviews

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BL
Bernadette L.

11/04/2013

Overall

Professionalism, and it didn't take a long time. They were fast and everything I needed was done.

MB
Mellie B.

10/20/2013

Overall

Easy to schedule appointment , service was done on time, service was done and problem fixed. The service adviser explained the problem and how it was taking care of. Good service.

claimed iconBusiness Response10/21/2013

Thank you for your feedback, Mellie. We work hard as a team to provide our guests a positive, enjoyable and thorough service experience. Reviews like yours make our day knowing that we're succeeding in the customer satisfaction department! Please reach out to us in the future with any further auto needs. Thank you again for your business and have a great week! Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
AK
Alena K.

10/15/2013

Overall

Everyone was very nice and tool the time to answer my questions

claimed iconBusiness Response10/21/2013

Thank you for sharing, Alena! Our team looks forward to sharing our knowledge and professionalism with guests and we're proud to know that you enjoyed your time with us. Please return if you have any further questions as we are always here to assist you. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
DB
David B.

10/07/2013

Overall

Great dealership!!! phenomenal sales guy Lee Nolen

claimed iconBusiness Response10/21/2013

Thank you for sharing your recent experience with us. Lee is truly a remarkable member of the Archer Volkswagen team and we couldn't be more proud to call him one of our own. Thank you for taking the time to share your kudos; it is great to know that our staff helped make your visit a success! Please come see us again soon and if you haven't, check us out on Facebook and Twitter for access to our special offers. Best, Jeremy Ortego, GSM.

This listing has been claimed by a business representative.
RC
Ricky C.

10/07/2013

Overall

Will (salesman) made me feel very comfortable with my purchase & he was never pushy, but did guide me along the way. I will always ask for him in the future!

claimed iconBusiness Response10/07/2013

Thank you for taking the time to review your visit to Archer Volkswagen with us, Ricky! Will is a phenomenal member of our team who works hard to see that every guest leaves 100% satisfied. We're lucky enough to call him one of our own and are so proud to know that you enjoyed your time working with him! Please keep us in mind for your future auto needs and thank you again for your business. If you haven't, be sure to check us out of Facebook and Twitter to access exclusive content. Best, Jeremy Ortego, GSM.

This listing has been claimed by a business representative.
mister.jones

10/04/2013

Overall

Prompt,complete,reasonably priced and very nice.

claimed iconBusiness Response10/04/2013

Thank you for your feedback, Mister Jones. Our top priority as a team at Archer Volkswagen is to ensure 100% customer satisfaction. We appreciate knowing that your time spent with us was professional, thorough and enjoyable. Please come see us again for any future needs that may arise. Best, Jeremy Ortego - GSM.

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LH
Lydia H.

09/30/2013

Overall

liked that Daniel explained exactly what was wrong with my car, as well as letting me know what I also needed to fix for future reference. Washing my car was a plus.

claimed iconBusiness Response09/30/2013

We appreciate the time you took to share your review with us, Lydia. Daniel is an asset to the Archer Volkswagen team and we are happy to know that he was able to help you during your recent visit. Don't forget that our team is always here to assist you with any of your auto needs and we always look forward to seeing you! If you haven't yet, please check us out on Facebook and Twitter for access to our specials and offers. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
WW
Walter W.

09/26/2013

Overall

Fast service & Gary Harriss kept me informed!

claimed iconBusiness Response09/26/2013

We appreciate the time you took to write this review, Walter. Gary is an asset to our team and we are proud to read of your recent experience with him. Please come to us in the future for any auto needs as we are always here to assist you. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
gaylongamesh

09/18/2013

Overall

The experience was fine. The amount of time expended was good. Cory, the salesman did a good job in the negotiation process. The computers were down due to a earlier power oatage (lightening) so I never met the paperwork person (cash sale too so not ver complicated). I did not get a owner's manual for the car but one was sent to me by overnight after I requested one. All in all a good experience.

claimed iconBusiness Response09/23/2013

Thank you for reviewing your experience with our team, Gaylongamesh. It is our goal to make sure that the purchasing process is as painless as possible for each of our guests. We are proud to hear that Cory was able to assist you in getting on the road despite the inclement weather and we hope that you have been enjoying your new vehicle! Please return to us for any future auto needs. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
plunderman

09/16/2013

Overall

Everyone nice and professional. On time and called when ready

claimed iconBusiness Response09/23/2013

Thank you for sharing with us, Plunderman. Our goal is to ensure timely service and 100% guest satisfaction. We are proud to hear that this was the case during your visit. Please come see us with any future needs! Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
williamgan

09/12/2013

Overall

The salesman I had was extremely professional and courteous.

claimed iconBusiness Response09/23/2013

Thank you for sharing your experience with us Willingan! Please come see us for any future needs as we are always here to assist you. Best, Jeremy Ortego, GSM.

This listing has been claimed by a business representative.
girlstonn

09/06/2013

Overall

The team did good job in my car . Wuuuuuooooo my car was ready in 30 minute .this is the best dealer .

claimed iconBusiness Response09/23/2013

Thank you for your kind words! Our goal is to ensure 100% guest satisfaction and timely service. We appreciate hearing that our team exceeded your expectations and we're proud to hear that you enjoyed your time spent at Archer Volkswagen. We look forward to assisting you in the future. Come see us again soon! Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
carlcars

09/03/2013

Overall

My car got fixed for the right price. Car is 98K miles and it drives as smooth as when it was 1000 miles.

claimed iconBusiness Response09/03/2013

Thank you for sharing your experience with us. Our aim is to ensure that each of our guests receive knowledgeable, thorough service and are thankful that you enjoyed your time at Archer Volkswagen. Please keep us in mind for future service and purchasing needs and thank you again for your business. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
mellisaswall

08/28/2013

Overall

Peter really tried to help me with my car and tried to work things around my schedule.

claimed iconBusiness Response09/03/2013

Thank you for sharing your feedback, Mellissa. It is very important to our dealership that we earn the trust of our guests by providing hassle-free service. Peter is no exception to sharing his commitment to exceptional care and we are happy he was able to assist you! Please come see us with any future needs and thank you again for your business. Best, Jeremy Ortego, GSM.

This listing has been claimed by a business representative.
hughdancyy

08/27/2013

Overall

Great Staff. I didn't even see the waiting room as Daniel and Carlos were explaining to me the entire process of what needed to happen. I was very happy with the service from those two. Daniel was wager to get us in and out as he understood we were low on time, and Carlos was exceptionally knowledgeable about my car. He took about 15 minutes to do a 2 hr job. The car works great and I am extremely satisfied at the team over there.

claimed iconBusiness Response09/03/2013

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Archer Volkswagen experience. We are proud to hear that Daniel and Carlos were able to assist you during your visit; they are both valued members of our team. We look forward to working with you again and thank you for your business. Regards, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
plantframers

08/19/2013

Overall

No lip, just in, get the job done right, out when promised.

claimed iconBusiness Response08/21/2013

Thank you for sharing you experience with us. One of our top goals is to ensure time-efficient service for each of our guests and we are glad that this was the case during your visit. Please feel free to reach out to us for any auto needs in the future and thank you for your business! Regards, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
FC
Ferdinand C.

08/16/2013

Overall

Archers above and beyond excellent and exceptional customer service. Their willingness to stand behind their work.

claimed iconBusiness Response08/21/2013

Thank you for taking the time to share with us. The entire Archer Volkswagen team aims to provide our guests with quality service and an experience that everyone can get excited about. We appreciate your kind words and invite you to return to us for any future needs. Thank you for choosing our team; we look forward to assisting you again. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
KB
Katie B.

08/12/2013

Overall

Quick and prompt service when I arrived in the service department.

claimed iconBusiness Response08/13/2013

Thank you for reviewing your experience with us, Samejones. Our goal as a team is to provide our visitors with 100% satisfaction during their Archer Volkswagen visit and to ensure guest success. We are proud to hear that our Service Department imparted our commitment to customer care during your stay. Please keep our team in mind for any of your future auto needs as we are always here to assist you. Thank you again for your business. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.

Details

Phone: (713) 272-1700

Address: 10400 Southwest Fwy, Houston, TX 77074

Website: http://www.vwarcher.com

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