Horseheads Dental

I have to believe that the previous 3 reviews are not about the current staff at this office since they are at least 2 years old. I am very pleased with the professionalism of the staff. I have never had such a detailed dental exam as Dr Eng did at my first appt. The facilities are clean and my wait was very short. I highly recommend this dental practice.

Very Poor, All that this Dentist does is patchwork, Broke a filling that was put in by them, When to another Dentist, Had to have a Root Canal, that should of been done in the first place, Root Canal was $395.00, that should of been done years ago, in stead of just patching

Dentists are great. Their front desk staff are horrible!! Very rude, unprofessional, and borderline discriminatory! I called about a billing discrepancy and rather than work it out their staff became abusive, and threatening. They then determined (without the authority of higher ups am sure) that I was no longer a client! They have been reported to the Better Business Bureau.

When I first started going to this practice I loved it. It is very clean, organized, good dental practices, staff seem friendly enough etc. Apparently after a cleaning they automatically make an appointment for 6 months later which I was unaware of. When I missed this appointment the office tech LIED to me stating she had called me and left me a message and then actually called me a liar when I stated there had not been a message left. She was very unprofessional and hung up on me. My significant other and I planned to still go to the office however when we called a few weeks later we were informed that we were no longer welcome at the office. They then submitted claims to my insurance for cleanings that never happened. All of this was almost a year ago. Today in the mail I received notice from a bill collector that I owed them $150! These people are dangerous. Not only are they rude and fraudulent, but they actually attempted to ruin my credit. I ne er once got a bill in the mail for the $150 because I never owed it to them. There are just some bad people in the world and they happen to be some of them. Don't be fooled.