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07/21/2018
During our 2 years renting a unit through Richmond Realty, Howard was unresponsive to emails, calls, and text messages. Before we left, we specifically asked about our security deposit and other move-out specifics. His response was always, "That won't be a problem." Even though we were 1 month shy of our lease ending, he assured us we would get that back. This was the ONLY reason we left early, one more month wasn't going to kills us to stay in order to get our security deposit back. He also told us we would need to patch any holes in the walls.
Not only did he lie about getting our security deposit back, but we just got a bill for $300 for patching the holes in the wall.
If you're going to do business with Howard, take any promises with a grain of salt.
Thanks for making a financially straining situation even more dire for us.
Details
Phone: (808) 754-8926
Address: 500 Lunalilo Home Rd, Honolulu, HI 96825
Website: http://richmondrealtyhawaii.com
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