Looking for bad food and service, them this is the place. Food could not be any worse!!! Got back to hotel to vomit the night away!!!
1. Sushi Room
I was impressed by the quality and service of Sushi Room. The valet parking is free and the sushi is not expensive at all. I love the decoration of…
The Good: The food is decent and the sushi is almost always fresh. Thai dishes are not so great so I would stick with the sushiThe reason for one star: Probably the worst service on the planet. Calling this place to place an order is a surreal experience. Keeping one on hold for lengthy periods of time is the norm. Sometimes you have to call back several times and then it is hit or miss on whether your order will ever come. Tonight was a new adventure where I was midway through my order when the phone just went silent. I guess the hostess just didn't want me to finish my order or I guess eat tonight.The bottom line: Please sell your restaurant to someone who understands customer service. We have so few options in Emerald Hills there are times that we are forced to deal with your nonsense if we want something other than Pizza for delivery. This problem has been going on for about two years and it would be wonderful for our community if you no longer treated us like garbage.
The ambiance is very pleasing and so is the location, easy to find. Valet parking was $5.00, ok, no big deal. The place was empty, so that was not to promising. The service was slow to say the least. No one of the entire staff was very friendly, as my daughter pointed out. We ordered and it came out in different intervals, not that we ordered appetizers. They were not even offered, but dessert was made avaiable. The balance of the meal finally came out and to really push it, there was NO FLAVOR at all. For the money, not worth my time. I was in shock when i saw the bill. Please do stay away and look for a Sushi place that has been around and is worth the money. PS. it is the old Mama Mia's east side of the restaurant which does not mix well.
The food was absolutely exquisite. The sushi was fresh. Portions were great. Impressive selection of drinks. Will definitely return.