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Banks, Loans, Savings & Loans, Mortgages, Commercial & Savings Banks

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angryyyyyyyy

09/15/2011

Overall
This place makes me sick. The ...

This place makes me sick. The branch manager acts like she is 14. She is VERY condescending. They also sneak in a ton of things on your account. MAKE SURE YOU TELL THE CSR YOU WANT TO OPT OUT OF OVERDRAFT PROTECTION. This ONLY means that they CANT charge a fee if you overdraft your account. They dont want you to know that of course, but thats how it is. TRUST me noone at this branch will take the time to explain ANYTHING. This is the MOST awful customer service I have seen in a very very VERY long time. I would never dream of talking to someone much less a customer the way the branch manager did. The CSR is a piece of work herself. Easy when the branch manager is full of it. You know what they say, LEAD BY EXAMPLE, right? Good thing I moved and no longer have to deal with these uneducated fools. Furthermore, I will never EVER bank with regions if thats the kind of person they choose to represent their bank! Sick. Kind of makes me want to throw up! Ciao!

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