Urgent - Beware - I had my Safe/personal items stolen from my Unit at the Hialeah Location. Every time I brought it up to the Managers they just gave me a run around They didn't tell me the proper procedure so that I couldn't put a Claim. Their employee changed my lock and placed the new keys in my file after they stole my things but all I got were excuses and a run around for months until I moved out. Then they claimed I should have done it before I moved out. It Took me 2 years trying to get them to reimburse me knowing it was their employees but yet they tried to make me feel like the bad guy. Finally 6 weeks ago they agreed to pay me and I am still waiting for the check. I will never Trust this company again. If you find things Missing out of your unit call the Police, file a report, put in a claim with the Insurance company or you will be fighting them like I have these past 2 years. The Managers of Hialeah, A Plus Mini Storage will not tell you the correct procedure because they didn't want an investigation which will lead to Employees as the thieves. I am sure many other Units were also broken into 2013 - 2016. All this time owner doesn't give face only excuses. In a couple of weeks, I will be looking for others that are in the same situation to file a Law Suit if I don't receive my check. I don't see how a business owner can protect their employees who are thieves and not their customers who have been paying monthly for years. I will not Trust them again. Check your Units. I was a Client for many years and they have yet to have a Good manager that cares.