I had THE BEST experience at this store in Hialeah, thanks to Paloma, the most amazing interior design specialist ever! I had to wait a few minutes for her to finish the customer she was helping, then she gave me her undivided attention for about 3 hours! She first asked me a few questions to assess my style then within a few minutes of walking around the whole showroom she knew exactly what I wanted for my master bathroom renovation. Lucky for me, my space was very small so I was able to buy high-end and beautiful tile for not that much money. The marble tiles were on sale. She hand-picked every single piece making sure it was the right shade of gray or white. The accent wall of tiles in the shower was actually my second choice because my original choice (quartz) was not recommended by my installer. The pebble shower floor and porcelain floor tile matched the decor perfectly. Paloma is a GOD-SEND. I highly recommend her if you need design help.
1590 W 49th StHialeah, FL 33012
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Buyer BEWARE!!! Worst experience ever! The salesman gave me bad information and I bought tiles that two different sizes after being assured there was absolutely no difference. Getting the correct tile became a nightmare. The managers don't communicate with each other. They stores don't communicate with each other. There is no follow up or follow through. Managers don't work on the same days. Everyone blames everyone else, no one takes responsiblity. No one knows what is going on with the third party delivery company. So many things went wrong with this that it was ALMOST funny (if only they hadn't held me hostage in my own home with no kitchen or bathroom)!!!
I won't go back to this place ever this people always wasting my time I took me 2 hours to get a full pallet of concrete twice and an hour an a half another day to pick up my tiles. I'm not going back again this place is horrible at giving you your product
Last year floors &walls put a wooden brazilian floor in my house worth $12.000 Now the wood comes up because it has no place to go. They didn't leave spaces between floor and wall. They just say it moisture!! This is Florida. I did research and all solid wooden floors need 1/2 inch of space between floor and wall. Mine was put against the wall and now it can't work. One area who is not tide up is still perfect. So I think they made a mistake but don't want to admit it and just say moisture. So I have a floor that looks like waves of the sea!! and they just walk away?? I have BBB on it and will go further if I need to. I will not accept this floor. Had wooden floors all my life but never this.
Dont buy anything froom theese people.i bought 170 sq ft of tile for a kitchen project and the tile was defective as it was stained and we were unale to clean t as it was ingrained in the baking process,These peoplewould not recognize that was defective and wouldnotgiveme credit for ir as it was already installed.These people a very irresponsible ,not trustworthy.I will never do busin\\ness with them again and would suggest none of you do either.I need to buy tile for my bathrooms....it wont be at this place!!!!!!!