I went in Saturday to purchase a new phone. Andrea helped me out she had great customer service and answered all of my questions. She was trying to transfer all of my info to the new phone but it was taking a while. Well Jim the store manager decided to help out which was greatly appreciated. Both Andrea and Jim made sure that all my info was transferred. They took their time and made sure I was happy. It's very hard to find great customer service these days. So if you need a new phone go by metro pcs on Dixieland in Harlingen and ask for Andrea or Jim they're awesome. Thanks again for all your help Andrea and Jim.
The girls there are nice and knowledgeable. They'll even try and help you troubleshoot your phone and even walk you through your new phone if you're not familiar with smartphones. Highly recommend this MetroPCS location!
I really enjoyed my visit to that store, the rep was really helpful providing me the detailed information i needed to decide about my plan and phone device.
This store has a great customer service. All the reps are very friendly and they take pride in helping out the customers.