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Real Pro Auto Service

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CLOSED NOW
Today: Closed
Tomorrow: 8:00 am - 6:00 pm
Years in Business icon
32 Years
in Business
BBB Rating icon
Accredited
Business
(616) 241-0600CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3338 Eastern Ave SEGrand Rapids, MI 49508Write a ReviewWrite Review

More Info

Where honesty and service are more than just words

General Info
Real Pro Auto Service has been providing excellent customer service and quality auto repairs in the Grand Rapids, MI area since 1992. We have three convenient locations providing full automotive service in Grand Rapids, Wyoming, and Saranac. Our team of ASE-certified technicians are qualified and ready to handle all your auto repair and maintenance needs. We focus on customer education with a preventative approach to auto repair. Owner John and his staff carry that education beyond preventative services and strive to make sure that every customer makes an informed decision about their vehicle needs. We make it our highest priority to get your family back on the road safely, with the highest-quality, affordable auto repairs. Whether you are in need of a major or minor repair or looking to purchase new tires, we have the equipment and expertise to handle it all. Our technicians are ready to service all your auto needs including brake repair, steering and suspension, auto air conditioning, auto electrical work, engine repair, transmissions, tires, and more! We offer a wide variety of tire brands to choose from, including Bridgestone, Firestone, Cooper, Goodyear and more. In addition, any tires purchased at Real Pro Auto Service come with free lifetime rotations and repairs. We want your auto repair experience to be seamless and hassle-free. We offer free vehicle pick-up and delivery, free local shuttle service, free loaner cars at our Grand Rapids location, and the most professional and courteous staff in town. Real Pro Auto Service is a member of the International Automotive Technicians Network (iATN). We are accredited with the Better Business Bureau (BBB), and our BBB rating is A+. Call us today at (616) 241-0600. Quality service at an honest price is what we're known for. Come join our growing list of satisfied customers and experience the quality workmanship and friendly service you expect and deserve.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Auto Repair, Brakes, Auto Cooling System, Auto Tune Ups, Auto Maintenance, Transmissions, Front End, Suspension, Car Batteries, Starters, Alternators, Steering, Auto Air Conditioning, Tires/Wheels, Alignment, Exhaust, Springs, Diagnostics, Fuel Injection Service, Oil Changes, Engine Repair, Auto Electrical Service, Drivetrain, Tire Store, Fleet Repair & Maintenance Service
Brands
Acura, BFGoodrich Tires, BMW, Bridgestone Tires, Cadillac, Chevy, Continental Tires, Cooper Tires, Dayton Tires, Dodge, Dunlop Tires, Eldorado Tires, Firestone Tires, Ford, Fuzion Tires, General Tires, Goodyear Tires, Hankook Tires, Honda, Hybrid, Hyundai, Infiniti, Isuzu, Jeep, Kelly Tires, Kia, Kumho Tires, Land Rover, Lexus, Lincoln, MICHELIN Tires, Mastercraft Tires, Mazda, Mercedes, Mercury, Mitsubishi, Nissan, Pirelli Tires, Pontiac, Porsche, Saturn, Scion, Subaru, Suzuki, Toyo Tires, Toyota, Volkswagen, Volvo, Yokohama Tires
Payment method
cash, debit, visa, mastercard, amex, financing available, check
Location
We have three convenient locations providing full automotive service in Grand Rapids, Wyoming, and Saranac.
Amenities
We offer free vehicle pick-up and delivery, free local shuttle service, free loaner cars at our Grand Rapids location, and the most professional and courteous staff in town.
Accreditation

ASE

BBB

ASA

AMI

iATN

NAPA AutoCare Center

Associations
BBB, AMi (Automotive Management Institute), iATN (International Automotive Technicians Network)
Category

Reviews

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EM
Emily M.

08/13/2015

Overall

This shop cracked my windshield during work that was being done under the hood. The Manager informed as he was calling to update me on the progress of the work being done. The manager first asked if I had existing chip in my windshield and said that his mechanic had rested his hand on the windshield as he was trying to remove the dash from the inside. The Manager refused to fix the windshield claiming that the prior chip caused the windshield to weaken and lead to the crack they caused. They took zero responsibility. In the final repair report it stated that they informed me of the chips in the windshield prior to any work that they performed, which is a lie. Not trust worthy and no accountability, do not go here.

Details

Phone: (616) 241-0600

Address: 3338 Eastern Ave SE, Grand Rapids, MI 49508

Website: http://www.realproauto.com

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