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CLOSED NOW
Today: Closed
Tomorrow: Closed
78 Years
in Business
More Info
- General Info
- Founded in 1946, Lake Agency is one of the leading insurance firms that offers a range of services to residents and businesses in Michigan. It provides personal insurance solutions for automobiles, homes, recreational vehicles and boats. The independent firm also offers business insurance services for contractors, manufacturers, wholesalers and dealers. Lake Agency serves more than 7,000 local and national clients. It also provides general liability, hospitalization and dental insurance plans. The firm offers claims assistance solutions 24 hours a day, seven days a week. In addition, Lake Agency provides health and life insurance plans. It maintains facilities in Grand Blanc in Michigan.
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- Services/Products
- Home & Renters Insurance Auto, Motorcycle, & Boat Insurance Business & Commercial Insurance Umbrella & Excess Liability Professional Liability Individual Life Insurance Group Life, Health, & Benefits Bonds
- Brands
- Progressive Insurance, independent agents, progressive, safeco, travelers
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Parking: Lot
Reviews
If I could place 0 stars I would! I have been with this company for MANY years. I have multiple policies through them and I have referred many customers to them as well. Apparently my agent has left their company (I cant blame her!) and I was never notified..not until I got a letter in the mail from my car insurance provider stating they haven't received my EFT payment, which I switched to a new bank account over a month ago. The switch was never made. I called to get it taken care of and the woman who was assigned my case said to fill out and sign a reinstatement form. I did so and sent it back the same day. Never heard anything back, so I called again only to be told to pay a large amount I knew was incorrect. I asked her for a breakdown of charges and she couldn't answer what it was for and said she would call me back and let me know. That didn't happen either.. I then called back a couple days later and asked to speak to a manager. The manager was rude and said they never received my signed form back for 6 days....When Clearly I can show when it was scanned and emailed back! Long story short it was never taken care of and cleared up and now because it looks like I haven't had coverage for over 30 days not only will the provider not reinstate, but they will not write me a new policy unless I pay 6 months up front of a much higher insurance rate! When I called the "owner" he said he would get me into another policy if I could pay 6m up front. I agreed and asked for the amount. He then came back onto the line to tell me, they now cant even offer that. They only write through 2 insurance companies and without continuous coverage they wont write a policy. SO AFTER ABOUT 6 YEARS of being a customer that is the way I am treated? Where has customer service that is focused on the loyal customer gone? I HIGHLY ADVISE AGAINST doing your business here since they have sold to this man, they are about the $, not the customer!
Details
Phone: (810) 694-2050
Address: 1537 E Hill Rd, Grand Blanc, MI 48439
Website: Main Agency Website