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BBB Rating
A
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Hours

Regular Hours

Extra Phones

Phone: (410) 789-0750

Categories
Used Car Dealers, New Car Dealers

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Reviews

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David A.

03/24/2017

Overall
Expertise
Professionalism
Selection

I have bought 2 cars from Bill at Royal auto the one I just bought was a beautiful Eddie Bauer explorer mint condition. Very clean. Love this place and they work with u regardless of credit. Thanks Bill.

Lorita H.

11/17/2016

Overall

My mom brought a car from them 8/2016. The very next day car would not start. The owner use a mechanic shop that will hold your car act like they fixed it and don't. My mom took her car back to the mechanic 4 times still a problem. They do this until the warranty is up so you end up paying for the problem. DO NOT BUY HERE. Junk cars are what they sell will tell you anything to make a sale.

dzubard

10/05/2011

Overall
Manager was good about working...

Manager was good about working with my down payment and weekly pay. In the car, a taurus, for 2 months without problems. Car lot was small like the other reviewer said, but never had a problem with rudeness (but if I miss a few payments I bet they would be).

dzubard

10/05/2011

Provided by Citysearch - 
Overall
Worked With My Credit

The manager here was really nice about working with me on my down payment and my weekly payment. My credit isn't good but he was willing to look at my steady job and listen to what happened to me. The lot is small but I like the taurus I bought and has been running well for the past two months.

arychwalski

01/12/2011

Overall
HORRIBLE CUSTOMER SERVICE!!

Very unprofessional. I would never buy a vehicle from them under any circumstances. With so many reputable dealerships in Glen Burnie....take your business to someone who knows how to conduct a business!!

amyr6922

01/12/2011

Provided by Citysearch - 
Overall
NASTY!! HORRIBLE CUSTOMER SERVICE!!

They are very unprofessional, both to their customers and other business people (if they can even call themselves business people!) Never had someone so rude from the onset of a phone call before. I would NEVER buy a vehicle from them under any circumstances. With so many reputable dealerships in the Glen Burnie area....why would you waste your time with them??

300M

02/16/2010

Provided by Citysearch - 
Overall
Nice selection and credit terms for a local dealer

Compared to alot of the other dealers in the area this one had a good selection for the size lot. While they gave me no problem with my (low) credit score, the manager would not come down on his price. Overall, the manager was far more friendly than alot of the other dealers I have gone to. Overall a good buying experience.

Liljetta

02/14/2010

Provided by Citysearch - 
Overall
Ok place for starter vehicles

Nothing was really unique about this place. This place was not professional . They only have a few vehicles there. and only one that i liked. Not many to choose from. some of their vehicles should not have high prices like they do. I guess i will see how they treat me after i make i my choice.

smooth22

11/28/2008

Overall
Junk!!

I would definetly shop around before I but a car from Royal Auto.Not only are there cars good for like a year there customer service is horrible!!Only go to them if its a last resort..

lillian612

12/16/2007

Overall
NOT GOOD

I WOULD NOT RECOMMEND THEIR CARS. THEY DON'T WORK THAT LONG.RIGHT AFTER YOU BUY THEM THEY NEED FIXING.

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