J.B.A. Chevrolet

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New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting

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CLOSED NOW

Today: 9:00 am - 8:00 pm

Tomorrow: 9:00 am - 8:00 pm

48 Years

in Business

Accredited

Business

(410) 766-6300Visit WebsiteMap & Directions7327 Ritchie HwyGlen Burnie, MD 21061 Write a Review

Hours

Regular Hours

Mon - Fri:	9:00 am - 8:00 pm
Sat:	9:00 am - 6:00 pm
Sun	Closed

J.B.A. Chevrolet

Engine and Exhaust System

Oil Change
I ordered a Soft Roll Up Tonneau cover from General Motors and paid for a delivery and installation fee to have it sent here. I had an appointment set up for 7:30 am. I waited until about 9ish, and then I got my truck back, and the mechanic showed me how to close the cover. When I got home, I realized that the shop did not put both of the hook loops onto my truck. I had to call back JBA Chevy and speak to Gerry show as attentive in finding the missing part. After emailing him photos he managed to find the part. I had to, unfortunately, go back. Which, in theory, is not bad, right? Well, I live on Kent Island and this time of the year traffic is just hell on earth. I sat in about 45 mins' worth of traffic and came back to JBA, and they had to pop out the tonneau cover and install the loop that was missing on the right side they forgot to install (more on the popping out the cover in as second). Gerry apologized and was very helpful in that But then when i was driving over the weekend I realized the cover was not properly secured. It was originally (despite missing the loop) I went to unroll the cover and then realized something, the right side that had to be popped out to install the loop was not properly secured after the fact. So instead of driving back to Glen Burnie (AGAIN) I carefully examined and safely popped the part back into the Tonneau cover. Gerry is great and I would give him 5 million stars if I could, but I am extremely disappointed that the services department has screwed me (twice) on what should have been a simple process. I would have gone to the place I bought my truck originally (Bob Bell Baltimore), but the drive was out of the way, and JBA was more convenient in terms of distance. But I have 0 intention of coming back here, which is ashamed because I was planning to come here for all my future oil changes (including one I have coming up) so instead I will either go to Bob Bell Chevy in Baltimore or I will go to Herich Chevy GMC Buick in Easton for all my future service needs. If you have to go there for service for whatever reason, I strongly advise talking to Gerry. He's great!

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General Info

At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you. If you've been searching for a one-stop shop for all your automotive needs, turn to J.B.A. Chevrolet! Our local Chevy dealership in Glen Burnie has been serving communities around Baltimore, Washington D.C., Annapolis and beyond for over 60 years, and we provide the hometown feel that drivers love.

Email

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BBB Rating

A+

Services/Products

Used Cars.

Brands

Chevrolet

Payment method

financing available

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