Worst for Gel polish. No selection of gel polish so I settled for a gel French. Pushy trying to sell the nail dip. I had to say NO several times. Waste of money. Gel polish always lasts 2-3 weeks except when you get them done at Kelly Nails and Tan. Started coming off in a couple days....
Have been here before for a pedicure and was pleased so went back for a set of nails for a wedding. Got home and am SUPER DISAPPOINTED! they are crooked and already look like I need a fill in. Technician was friendly but wish I would've saved my money and just painted my nails for the wedding. I've had my nails done before and this is what they typically Look like 10-12 days out, not
Have been going to City Nails for over 10 years. Everyone is so nice and always happy with how my nails look after a mani/pedi.
Stopped in for a gel manicure because Le Belle Nails was packed. I wish I would have just waited! It was the WORST gel manicure I have ever received. Michelle was my nail tech. Polish was on my skin and some nails had huge lumps where the polish was applied too thick on one side. Lisa, one of the owners, told me a refund wasn't possible. I didn't have time, nor did I want anyone else from this salon touching my nails. I explained that I didn't have time to have them redone and they were awful! It says on the front of the building and at the front desk, 'Satisfaction Guaranteed!' I pointed this out. She told me to BE QUIET, she's done it for 10 years and there are no refunds. Obviously, telling a customer to be quiet will get you the opposite. After she actually looked at my nails, she saw that they were indeed awful and returned half my money. It was a HORRIBLE experience. I will never go back to this salon again.
I love this place. Been going here for over five years. Amy does a great job. I have been getting the SNS nails and love it. Great pedicures and waxing available too. I highly recommend Kelly nails.
I have been getting my nails done for years & I have NEVER had an experience like I did yesterday at this place! After being hurt Multiple times to the point where I jerked my hand to my chest to see if I was bleeding 3 of the times, she couldn't do my nails how I wanted them (I had a picture & asked her before we started if she could do that & she assured me she definitely could). After removing the paint 3 times on my ring finger nails I just said never mind. My thumb nail is still crooked, even after I asked her to fix it. Then she made me move so she could start on someone else without finishing my nails. It was obvious she was in a hurry the entire time. I had an appointment BTW. So I sat by my sister in law & watched the lady do her nails. She was doing such a good job, esp on her chevron.. which is also what I had wanted. When my nail tech, Julie, told me to move over so she could finish mine, I kindly requested that the young girl repaint mine bc they looked awful & was highly upset that id be paying $38 for what I had. After asking why I wanted the girl to repaint them she said no, it wasn't her responsibility to fix them, that if I wanted them reprinted, she had to do it herself. Okay. When she did she still didn't put the top coat on and made me wait forever, as she sat and talked about me to her CLIENT! THEN had the other girl apply the top coat?! Really? Just when you think it can't get any worse, it does. As I was paying Julie had the nerve to say, "was everything okay?" & I still had to pay $38 instead of $35 for the nail art I did not receive. What a relaxing time to yourself, right?I'll never go back! It's a shame, too, because the young girl who did my sister in law's nails was so nice ..& great!