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1st Response Towing & Recovery

Map & Directions
(2 Reviews)

4340 W 45th Ave, Gary, IN 46408

(219) 413-3770

OPEN NOW
Today: Open 24 Hours
19
YEARS
IN BUSINESS
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Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: (219) 262-7212

Payment method
mastercard, all major credit cards, visa
AKA

1st Response Towing and Recovery

First Response Towing & Recovery

Categories
Towing, Truck Wrecking

Reviews

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Bill K.

01/23/2017

Overall
Expertise
Professionalism
Promptness

My recommendation would be to locate another service. These people were called out by GEICO as contractors for a tow out. 1375 characters don't allow me the words to express the frustration and property damaged which occurred due to their tow truck getting buried to it's rear axle on rental property.which is currently listed as for sale. Check out my entire Google review which for this provider in which I have included a more detailed explanation of the events including photo's of the damage as well as images of their service representatives in progress of creating the damage. I have called Cindy at the office on several occasions with no return call.GEICO is currently trying to negotiate a resolution although I have contacted the Better Business Bureau and looking into other options such as court action. By the time I get done today I hope to mirror this review any place that will allow me to post it. There was no need for the type of damage left and the lack of a response by the company it's self representative of one whom takes no pride in customer service or responsibility for it's employees behavior.

Lisa L.

09/11/2016

Overall
Expertise
Professionalism
Promptness

First time we waiting over 4 hours for tow truck after they said it would be within 90mins. 2nd time our road assistance went through them, they never showed up at 9:30 to 11pm and had to call next day.